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		<title>Cleveland Consulting Group Knowledge Base</title>
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			<title>The Citrix servers reported that they are too busy to provide access to the selected resource. This message was reported from the XML Service at address http://server:8080</title>
			<link>http://www.clevelandcg.com/kb/citrix/xenapp-6-an-error-occurred-while-making-the-requested-connection</link>
			<pubDate>Fri, 08 Oct 2010 02:13:35 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Citrix</category>			<guid isPermaLink="false">36@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Today I started working on a new XenApp 6 installation. I started with a fresh install of Windows Server 2008 R2 and then went to town installing XenApp 6. Once the license server was installed as well as the web interface I installed Microsoft Office 2007 as we don&amp;#8217;t have Microsoft Office 2010 volume licensing yet. After all of that was installed I wanted to publish a desktop. I published the desktop with pretty standard settings and tried to access my published application, oops can&amp;#8217;t connect to the server. Let&amp;#8217;s try the web interface, nope that didn&amp;#8217;t work either. When trying to connect to my new published application via the web interface I got &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;An error occurred while making the requested connection and there was an error in the application log for each time I tried to connect.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;The Citrix servers reported that they are too busy to provide access to the selected resource. This message was reported from the XML Service at address &amp;lt;http://servername:xml_port&amp;gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Let&amp;#8217;s call Citrix Technical Support, oh wait we don&amp;#8217;t have support so let&amp;#8217;s figure it out. Everywhere I looked people were saying it was a licensing issue. I tried everything I read&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Add one or more servers to the Worker Group assigned to the published application.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;If no applications are published to a Worker Group, check to see that logins are not disabled to the server. If they are, re-enable logins.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;The server the application is published on does not have a load evaluator assigned. This can be seen in QFARM:&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;From the Citrix Delivery Services Console: &lt;br /&gt;&lt;br /&gt;- Right click on the server and select Other Tasks | Assign Load Evaluator from the context menu. &lt;br /&gt;&lt;br /&gt;The load will go to 10000, and then settle after a couple of minutes: &lt;br style=&quot;mso-special-character: line-break;&quot; /&gt;&lt;br style=&quot;mso-special-character: line-break;&quot; /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;SURE&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Running the qfarm / load command I was seeing 20000 as all of the posts say is BAD. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Checking HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\ProductFeature like one article I read and it was blank. Now what?&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;I had to modify the unfiltered XenApp policy for License Server Host Name &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo1; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;1.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;In the Delivery Services Console, navigate to the Policies node and select the Computer tab and Unfiltered policy.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo2; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;2.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Click the Settings tab in the lower pane.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo3; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;3.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;In the Search All Settings search field, type License.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo4; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;4.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Add or Edit the License server hostname or License server port or both settings. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo5; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;5.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Run GPUPDATE /FORCE.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo6; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;6.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Restart Independent Management Architecture service.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo7; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;7.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Run QFARM /LOAD.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo8; tab-stops: list .5in;&quot;&gt;&lt;span style=&quot;mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;&quot;&gt;&lt;span style=&quot;mso-list: Ignore;&quot;&gt;&lt;span style=&quot;font-family: Calibri; font-size: small;&quot;&gt;8.&lt;/span&gt;&lt;span style=&quot;font: 7pt &amp;quot;Times New Roman&amp;quot;;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Verify that the server load reverts back to zero.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Mine didn&amp;#8217;t, there was one more thing that did it for me. I then had to duplicate the default load evaluator and then assigned the new copy of the default load evaluator to the XenApp Server. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Run QFARM /LOAD. &lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class=&quot;MsoNormal&quot; style=&quot;margin: 0in 0in 10pt;&quot;&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span style=&quot;font-family: Calibri;&quot;&gt;Wait for a few seconds and you should be in business. My new XenApp 6 Farm is now accepting connections.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Today I started working on a new XenApp 6 installation. I started with a fresh install of Windows Server 2008 R2 and then went to town installing XenApp 6. Once the license server was installed as well as the web interface I installed Microsoft Office 2007 as we don&#8217;t have Microsoft Office 2010 volume licensing yet. After all of that was installed I wanted to publish a desktop. I published the desktop with pretty standard settings and tried to access my published application, oops can&#8217;t connect to the server. Let&#8217;s try the web interface, nope that didn&#8217;t work either. When trying to connect to my new published application via the web interface I got </span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">An error occurred while making the requested connection and there was an error in the application log for each time I tried to connect.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">&#160;</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">The Citrix servers reported that they are too busy to provide access to the selected resource. This message was reported from the XML Service at address &lt;http://servername:xml_port&gt;</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">&#160;</span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Let&#8217;s call Citrix Technical Support, oh wait we don&#8217;t have support so let&#8217;s figure it out. Everywhere I looked people were saying it was a licensing issue. I tried everything I read</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">Add one or more servers to the Worker Group assigned to the published application.</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">If no applications are published to a Worker Group, check to see that logins are not disabled to the server. If they are, re-enable logins.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-family: Calibri; font-size: small;">&#160;</span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">The server the application is published on does not have a load evaluator assigned. This can be seen in QFARM:</span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">From the Citrix Delivery Services Console: <br /><br />- Right click on the server and select Other Tasks | Assign Load Evaluator from the context menu. <br /><br />The load will go to 10000, and then settle after a couple of minutes: <br style="mso-special-character: line-break;" /><br style="mso-special-character: line-break;" /></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">SURE</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Running the qfarm / load command I was seeing 20000 as all of the posts say is BAD. </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Checking HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\ProductFeature like one article I read and it was blank. Now what?</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">I had to modify the unfiltered XenApp policy for License Server Host Name </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">1.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">In the Delivery Services Console, navigate to the Policies node and select the Computer tab and Unfiltered policy.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo2; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">2.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Click the Settings tab in the lower pane.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo3; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">3.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">In the Search All Settings search field, type License.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo4; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">4.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Add or Edit the License server hostname or License server port or both settings. </span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo5; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">5.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Run GPUPDATE /FORCE.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo6; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">6.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Restart Independent Management Architecture service.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo7; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">7.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Run QFARM /LOAD.</span></span></p>
<p class="MsoNormal" style="line-height: normal; text-indent: -0.25in; margin: 5pt 0in 5pt 0.5in; mso-layout-grid-align: none; mso-outline-level: 1; mso-list: l0 level1 lfo8; tab-stops: list .5in;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="font-family: Calibri; font-size: small;">8.</span><span style="font: 7pt &quot;Times New Roman&quot;;">&#160;&#160;&#160;&#160;&#160;&#160; </span></span></span><span style="font-size: small;"><span style="font-family: Calibri;">Verify that the server load reverts back to zero.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Mine didn&#8217;t, there was one more thing that did it for me. I then had to duplicate the default load evaluator and then assigned the new copy of the default load evaluator to the XenApp Server. </span></span></p>
<p class="MsoNormal" style="line-height: normal; margin: 5pt 0in; mso-layout-grid-align: none;"><span style="font-size: small;"><span style="font-family: Calibri;">Run QFARM /LOAD. </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 10pt;"><span style="font-size: small;"><span style="font-family: Calibri;">Wait for a few seconds and you should be in business. My new XenApp 6 Farm is now accepting connections.</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/citrix/xenapp-6-an-error-occurred-while-making-the-requested-connection#comments</comments>
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			<title>Connection Error : The desktop you are trying to open is currently available only to administrators</title>
			<link>http://www.clevelandcg.com/kb/citrix/connection-error-the-desktop-you-are-trying-to-open-is-currently-available-only-to-administrators</link>
			<pubDate>Wed, 11 Aug 2010 03:15:24 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="alt">Microsoft</category>
<category domain="main">Citrix</category>			<guid isPermaLink="false">35@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span&gt;When a user connects to a Windows Server 2003 running MetaFrame Presentation Server 3.0 and tries to use an RDP connection, the connection is denied and the following messages appear:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;#8220;The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection.&amp;#8221;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;img style=&quot;border: 1px solid black;&quot; src=&quot;http://support.citrix.com/article/html/images/CTX104106-1.gif&quot; border=&quot;1&quot; alt=&quot;&quot; width=&quot;575&quot; height=&quot;106&quot; /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&amp;#8220;You do not have access to logon to this Session.&amp;#8221;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;img style=&quot;border: 1px solid black;&quot; src=&quot;http://support.citrix.com/article/html/images/CTX104106-2.gif&quot; border=&quot;1&quot; alt=&quot;&quot; width=&quot;308&quot; height=&quot;119&quot; /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;These messages appear even though the user is a member of the Remote Desktop Users group.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;The user does has not have problems connecting with a MetaFrame Presentation Server Client for 32-bit Windows.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Cause&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Installing MetaFrame Presentation Server 3.0 on a Windows Server 2003 creates a new RDP-TCP listener. The default properties of this listener allow only the launching of published applications.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Resolution&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;To allow users to connect with an RDP connection, clear &lt;strong&gt;Only launch Published Applications&lt;/strong&gt; under the &lt;strong&gt;Advanced Connection&lt;/strong&gt; settings of the RDP-TCP listener.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;img style=&quot;border: 1px solid black;&quot; src=&quot;http://support.citrix.com/article/html/images/CTX104106-3.gif&quot; border=&quot;1&quot; alt=&quot;&quot; width=&quot;449&quot; height=&quot;347&quot; /&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span>When a user connects to a Windows Server 2003 running MetaFrame Presentation Server 3.0 and tries to use an RDP connection, the connection is denied and the following messages appear:</span></p>
<p><span>&#8220;The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection.&#8221;</span></p>
<p><span><img style="border: 1px solid black;" src="http://support.citrix.com/article/html/images/CTX104106-1.gif" border="1" alt="" width="575" height="106" /></span></p>
<p><span>&#8220;You do not have access to logon to this Session.&#8221;</span></p>
<p><span><img style="border: 1px solid black;" src="http://support.citrix.com/article/html/images/CTX104106-2.gif" border="1" alt="" width="308" height="119" /></span></p>
<p><span>These messages appear even though the user is a member of the Remote Desktop Users group.</span></p>
<p><span>The user does has not have problems connecting with a MetaFrame Presentation Server Client for 32-bit Windows.</span></p>
<p><span><strong>Cause</strong></span></p>
<p><span>Installing MetaFrame Presentation Server 3.0 on a Windows Server 2003 creates a new RDP-TCP listener. The default properties of this listener allow only the launching of published applications.</span></p>
<p><span><strong>Resolution</strong></span></p>
<p><span>To allow users to connect with an RDP connection, clear <strong>Only launch Published Applications</strong> under the <strong>Advanced Connection</strong> settings of the RDP-TCP listener.</span></p>
<p><span><img style="border: 1px solid black;" src="http://support.citrix.com/article/html/images/CTX104106-3.gif" border="1" alt="" width="449" height="347" /></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/citrix/connection-error-the-desktop-you-are-trying-to-open-is-currently-available-only-to-administrators#comments</comments>
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			<title>Windows Vista Server 2008 Change Desktop icon size</title>
			<link>http://www.clevelandcg.com/kb/microsoft/windows-vista-server-2008-change-desktop-icon-size</link>
			<pubDate>Tue, 10 Aug 2010 21:11:47 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">34@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;How can I reduce the size of my desktop icons if the video resolution is already on the highest setting?&lt;/p&gt;
&lt;p&gt;To resize desktop icons &lt;br /&gt;&amp;#8226; Right-click the desktop, point to View, and then click Large Icons, Medium Icons, or Classic Icons. (Classic icons are the smallest size.)&lt;/p&gt;
&lt;p&gt;You can also use the scroll wheel on your mouse to resize desktop icons. On the desktop, press and hold CTRL while you scroll the wheel to make icons larger or smaller.&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>How can I reduce the size of my desktop icons if the video resolution is already on the highest setting?</p>
<p>To resize desktop icons <br />&#8226; Right-click the desktop, point to View, and then click Large Icons, Medium Icons, or Classic Icons. (Classic icons are the smallest size.)</p>
<p>You can also use the scroll wheel on your mouse to resize desktop icons. On the desktop, press and hold CTRL while you scroll the wheel to make icons larger or smaller.</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/windows-vista-server-2008-change-desktop-icon-size#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=34</wfw:commentRss>
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			<title>Your screen flickers when you start PowerPoint 2010 in a Windows Server 2003 terminal server session</title>
			<link>http://www.clevelandcg.com/kb/microsoft/your-screen-flickers-when-you-start-powerpoint-2010-in-a-windows-server-2003-terminal-server-session</link>
			<pubDate>Tue, 10 Aug 2010 15:21:44 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">33@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;LINE-HEIGHT: 16px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; FONT-SIZE: 11px&quot;&gt;Consider the following scenario: &lt;/span&gt;&lt;/span&gt;
&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;&quot;&gt;This issue occurs because the non-administrator user account cannot access the %WINDIR%\System32 folder. By default, WPF writes the output file to the %WINDIR%\System32 folder. The %WINDIR%\System32 folder requires administrator permissions. When the non-administrator account tries to access this folder, the WPF caching code is triggered. This code causes the screen to flicker.&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;br style=&quot;-webkit-box-sizing: border-box;&quot; /&gt;&lt;br style=&quot;-webkit-box-sizing: border-box;&quot; /&gt;In 32-bit versions of the Windows Server 2003 operating system, the output file is D3d9caps.dat. In 64-bit versions of the Windows Server 2003 operating system, the output file is D3d9caps64.dat.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;&quot;&gt;To resolve this problem, install the following hotfix. After you install this hotfix, WPF applications write the output file to the current user profile instead of to the %WINDIR%\System32 folder.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;&quot;&gt;See &lt;a href=&quot;http://support.microsoft.com/kb/955692&quot;&gt;http://support.microsoft.com/kb/955692&lt;/a&gt;&amp;#160;for more details&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/p&gt;
&lt;ul style=&quot;POSITION: relative; -webkit-box-sizing: border-box&quot;&gt;
&lt;li style=&quot;POSITION: relative; -webkit-box-sizing: border-box&quot;&gt;You use a non-administrator user account to connect to a Windows Server 2003-base terminal server by using a third-party terminal client, such as a Citrix ICA client.&lt;/li&gt;
&lt;li style=&quot;POSITION: relative; -webkit-box-sizing: border-box&quot;&gt;You run Windows Presentation Foundation (WPF) applications in the terminal server session.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;In this scenario, you may notice that your screen flickers. You do not encounter this issue when you use Remote Desktop Connection (RDC) to create the terminal server session&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px"><span class="Apple-style-span" style="LINE-HEIGHT: 16px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; FONT-SIZE: 11px">Consider the following scenario: </span></span>
<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">This issue occurs because the non-administrator user account cannot access the %WINDIR%\System32 folder. By default, WPF writes the output file to the %WINDIR%\System32 folder. The %WINDIR%\System32 folder requires administrator permissions. When the non-administrator account tries to access this folder, the WPF caching code is triggered. This code causes the screen to flicker.<span class="Apple-converted-space">&#160;</span><br style="-webkit-box-sizing: border-box;" /><br style="-webkit-box-sizing: border-box;" />In 32-bit versions of the Windows Server 2003 operating system, the output file is D3d9caps.dat. In 64-bit versions of the Windows Server 2003 operating system, the output file is D3d9caps64.dat.</span></span></p>
<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;"><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">To resolve this problem, install the following hotfix. After you install this hotfix, WPF applications write the output file to the current user profile instead of to the %WINDIR%\System32 folder.</span></span></span></span></p>
<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;"><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 16px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px;">See <a href="http://support.microsoft.com/kb/955692">http://support.microsoft.com/kb/955692</a>&#160;for more details</span></span></span></span></p>
</p>
<ul style="POSITION: relative; -webkit-box-sizing: border-box">
<li style="POSITION: relative; -webkit-box-sizing: border-box">You use a non-administrator user account to connect to a Windows Server 2003-base terminal server by using a third-party terminal client, such as a Citrix ICA client.</li>
<li style="POSITION: relative; -webkit-box-sizing: border-box">You run Windows Presentation Foundation (WPF) applications in the terminal server session.</li>
</ul>
<p>In this scenario, you may notice that your screen flickers. You do not encounter this issue when you use Remote Desktop Connection (RDC) to create the terminal server session</p>]]></content:encoded>
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			<title>Enabling the Integrated Smart Scan Server component in OfficeScan 10</title>
			<link>http://www.clevelandcg.com/kb/trendmicro/enabling-the-integrated-smart-scan-server-component-in-officescan-10</link>
			<pubDate>Tue, 10 Aug 2010 15:13:59 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="alt">Microsoft</category>
<category domain="main">Trend Micro</category>			<guid isPermaLink="false">32@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;&quot;&gt;If you were unable to install the Integrated Smart Scan Server component during OfficeScan 10 server installation, you can still install the component afterwards.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;&quot;&gt;
&lt;table style=&quot;margin: 0px; border-collapse: collapse; padding: 0px;&quot; border=&quot;0&quot; cellspacing=&quot;0&quot; cellpadding=&quot;0&quot;&gt;
&lt;tbody style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Please follow the appropriate procedure for your server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;For OfficeScan 10 running IIS&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;1.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 27pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;36&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 6.45in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;619&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Svrsvcsetup.exe -uninstall&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;2.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[TMCSS]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_INSTALL=1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_ENABLE=1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_URL=https://tw-machinename:4345/tmcss/&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_HTTP_URL=http://tw-machinename:8082/tmcss/&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: SSL port will be based on the selected web server that is used for the OfficeScan server.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;3.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_VIRDIR_INFO]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_WEB_SERVER]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;ServerPort=8082&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;IIS_VhostName=Cloud Scan Server (Integrated)&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;IIS_VHostIdx=5&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: IIS_VHostidx= &amp;#8220;5&amp;#8221; must have same number as isapi,,&amp;#8221;5&amp;#8221;&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_SSL]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;SSLPort=4345&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: SSL port will be based on the selected web server that is used for the OfficeScan server.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;For OfficeScan 10 running Apache&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;1.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 27pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;36&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 6.45in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;619&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Svrsvcsetup.exe -uninstall&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;2.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[TMCSS]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_INSTALL=1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_ENABLE=1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_URL=https://tw-machinename:4343/tmcss/&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;WSS_HTTP_URL=http://tw-machinename:8080/tmcss/&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;&amp;#160;&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;&amp;#160;&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;&amp;#160;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: SSL port will be based on the selected web server that is used for the OfficeScan server.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;3.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_VIRDIR_INFO]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_WEB_SERVER]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;ServerPort=8080&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;[WSS_SSL]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;SSLPort=4343&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;Note: SSL port will be based on the selected web server that is used for the OfficeScan server.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;4.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Run the following commands in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Svrsvcsetup -install&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Svrsvcsetup -enablessl&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Svrsvcsetup -setprivilege&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;5.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;655&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Check for the following:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Trend Micro Cloud Scan Server is started with manual mode&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Cloud Scan Server related performance counters are registered&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;margin: 0px; padding: 0px;&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt 0.25in; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; font-family: symbol; padding: 0px;&quot;&gt;&lt;span style=&quot;margin: 0px; padding: 0px;&quot;&gt;&amp;#183;&lt;span style=&quot;margin: 0px; font: 7pt 'times new roman'; padding: 0px;&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;625&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;margin: 0in 0in 0pt; padding: 0px;&quot;&gt;Send a CRC query to Cloud Scan Server&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;">If you were unable to install the Integrated Smart Scan Server component during OfficeScan 10 server installation, you can still install the component afterwards.</span></span></p>
<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;"><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">
<table style="margin: 0px; border-collapse: collapse; padding: 0px;" border="0" cellspacing="0" cellpadding="0">
<tbody style="margin: 0px; padding: 0px;">
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Please follow the appropriate procedure for your server.</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><strong style="margin: 0px; padding: 0px;">For OfficeScan 10 running IIS</strong></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">1.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 27pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="36" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 6.45in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="619" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Svrsvcsetup.exe -uninstall</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">2.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[TMCSS]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_INSTALL=1</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_ENABLE=1</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_URL=https://tw-machinename:4345/tmcss/</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_HTTP_URL=http://tw-machinename:8082/tmcss/</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: SSL port will be based on the selected web server that is used for the OfficeScan server.</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">3.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_VIRDIR_INFO]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_WEB_SERVER]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">ServerPort=8082</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">IIS_VhostName=Cloud Scan Server (Integrated)</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">IIS_VHostIdx=5</p>
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: IIS_VHostidx= &#8220;5&#8221; must have same number as isapi,,&#8221;5&#8221;</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_SSL]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">SSLPort=4345</p>
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: SSL port will be based on the selected web server that is used for the OfficeScan server.</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><strong style="margin: 0px; padding: 0px;">For OfficeScan 10 running Apache</strong></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="685" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">1.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:</p>
</td>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 27pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="36" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 6.45in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="619" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Svrsvcsetup.exe -uninstall</p>
</td>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.</em></p>
</td>
</tr>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">2.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[TMCSS]</p>
</td>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_INSTALL=1</p>
</td>
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<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_ENABLE=1</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_URL=https://tw-machinename:4343/tmcss/</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;</span></span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">WSS_HTTP_URL=http://tw-machinename:8080/tmcss/</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">&#160;</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">&#160;</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">&#160;</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: SSL port will be based on the selected web server that is used for the OfficeScan server.</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">3.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_VIRDIR_INFO]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_WEB_SERVER]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">ServerPort=8080</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">[WSS_SSL]</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">SSLPort=4343</p>
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
<p style="margin: 0in 0in 0pt; padding: 0px;"><em style="margin: 0px; padding: 0px;">Note: SSL port will be based on the selected web server that is used for the OfficeScan server.</em></p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">4.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Run the following commands in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Svrsvcsetup -install</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Svrsvcsetup -enablessl</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Svrsvcsetup -setprivilege</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">5.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 491.4pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="655" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Check for the following:</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Trend Micro Cloud Scan Server is started with manual mode</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Cloud Scan Server related performance counters are registered</p>
</td>
</tr>
<tr style="margin: 0px; padding: 0px;">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="margin: 0in 0in 0pt 0.25in; padding: 0px;"><span style="margin: 0px; font-family: symbol; padding: 0px;"><span style="margin: 0px; padding: 0px;">&#183;<span style="margin: 0px; font: 7pt 'times new roman'; padding: 0px;">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 468.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="625" valign="top">
<p style="margin: 0in 0in 0pt; padding: 0px;">Send a CRC query to Cloud Scan Server</p>
</td>
</tr>
</tbody>
</table>
</span></span></span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/trendmicro/enabling-the-integrated-smart-scan-server-component-in-officescan-10#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=32</wfw:commentRss>
		</item>
				<item>
			<title>Using the IPXFer.exe and autopcc.exe commands to reestablish the communication between OfficeScan clients and server</title>
			<link>http://www.clevelandcg.com/kb/trendmicro/using-the-ipxfer-exe-and-autopcc-exe-commands-to-reestablish-the-communication-between-officescan-clients-and-server</link>
			<pubDate>Tue, 10 Aug 2010 15:10:35 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="alt">Microsoft</category>
<category domain="main">Trend Micro</category>			<guid isPermaLink="false">31@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: #666666; FONT-SIZE: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;&quot;&gt;This solution provides steps on how you can reestablish the connection between OfficeScan clients and an existing OfficeScan server or a replacemnet OfficeScan&amp;#160;server.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: #666666; FONT-SIZE: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;table style=&quot;BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0px&quot; border=&quot;0&quot; cellspacing=&quot;0&quot; cellpadding=&quot;0&quot;&gt;
&lt;tbody style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;5&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Please do the following:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;5&quot; width=&quot;685&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;1.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Copy the ipXfer.exe tool from the OfficeScan server:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;24&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;628&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;c:\&amp;#8230;\Pccsrv\admin\utility\ipxfer\ipxfer.exe&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;24&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;628&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;24&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;628&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;em style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Note: This is only for fresh install of OfficeScan 3.53 and above.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;2.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Run the ipxfer.exe tool on a workstation or copy the file to an existing OfficeScan network server directory \\&amp;lt;OfficeScan server&amp;gt;\ofcscan.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;3.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Make sure that all users have executable access to the ipxfer.exe file on the server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;4.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Go to the network directory where the ipXfer.exe file has been copied.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;5.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Open a command prompt and then execute the following:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;24&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;3&quot; width=&quot;628&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;ipXfer.exe -m 1 -s &amp;lt; server &amp;gt; -p &amp;lt; IIS_TCP_port &amp;gt; -c &amp;lt; client_listening_port &amp;gt; -q 1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;em style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Note: The -s and -c parameters should not contain the &amp;lt;&amp;gt; brackets. The -q switch only applies to the newer version of ipXfer.exe included in OfficeScan 5.5 and above.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Here are the values of the switches:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;-m &amp;lt;installation mode&amp;gt;&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;1- &amp;gt;HTTP-based 0- &amp;gt;File-based&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;-s &amp;lt;server&amp;gt;&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;[server_FQDN| server_WINS_name| server_IP_address | UNC_Path_to_Server]&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;The correct value of this parameter is provided by the &amp;#8220;MASTER_DOMAINNAME&amp;#8221; value in the ..\pccsrv\ofcscan.ini file on the target server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;-p &amp;lt;IIS_TCP_Port&amp;gt;&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;The default value when using the IIS Default Website is 80, and 8080 when using the IIS Virtual Website.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;To identify the correct value for the IIS_TCP_Port, do the following:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;a.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;592&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Check the&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;IIS Management Console&amp;gt; Default Web site properties &amp;gt; TCP port&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;592&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;592&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;or&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;592&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;b.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;592&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Check the ..\pccsrv\ofcscan.ini file for the &quot;MASTER_DOMAINPORT&quot; value on the target server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;-c &amp;lt;OfficeScan client listening port&amp;gt;&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Check the OfficeScan server directory c:\..\pccsrv\ofcscan.ini for the &quot;CLIENT_LOCALSERVER_PORT&quot; to match the parameters.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;-q &amp;lt;internet settings force-change switch&amp;gt;&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;This should always be set to &amp;#8220;1&amp;#8221;.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;The older versions of the IPXFER utility are sometimes unable to migrate clients correctly. It was found that the values in the HKEY_LOCAL_MACHINE\Software\TrendMicro\PC-cillinNTCorp\Internet Settings registry hive still reflect the previous server. Setting the value to &amp;#8220;1&amp;#8221; forces the changes in the registry.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;6.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;To ensure the connectivity of the workstation clients to the OfficeScan server, you may insert the IPXFER.EXE command line call into a server, a network login script, or a batch file:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;em style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Example syntax: \\MyServer\ofcscan\ipXfer.exe -m 1 -s MyServer -p 80 -c 12345 -q 1&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;em style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Important:&lt;/em&gt;&lt;/strong&gt;&lt;em style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;The -s switch and its information is necessary to resolve connectivity between OfficeScan servers and workstations.&lt;/em&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;To avoid losing the server connection, perform the same process on the&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;OfficeScan console &amp;gt; Server Administration &amp;gt; Web server &amp;gt; Server info&lt;/strong&gt;.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;When using the IPXFER tool, the -s setting should match the exact setting in the new server&amp;#8217;s ofcscan.ini file, including the IP address of the server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;If these settings do not match, the client workstation may experience conflict that will affect the server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;7.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Modify the IPXFER script to make sure that it matches the OfficeScan server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Verify the settings of the OfficeScan server by doing either of the following:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;a.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;On the Management console, go to&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Server Administrator &amp;gt; Web Server section&lt;/strong&gt;.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;or&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;b.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Open the Ofcscan.ini file in the ..\PCCSRV directory and look for the &amp;#8220;Master_DomainName=&amp;#8221; parameter.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;8.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Make sure that the value of the following parameters are correct in both the server and the clients:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;MasterDirectory=&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Master_DomainName=&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;9.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Save a copy of the correct ofcscan.ini file in the following directories:&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;..\PCCSRV\PCCNT\Disk1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;30&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px&quot;&gt;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#183;&lt;span style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px&quot;&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/span&gt;&lt;/span&gt;&amp;#160;&lt;/span&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;2&quot; width=&quot;622&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;..\PCCSRV\PCC95\Disk1&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;10.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Update the client machine with the configuration and any available pattern file and/or scan engine updates from the new OfficeScan server.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; width=&quot;33&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;11.&lt;/p&gt;
&lt;/td&gt;
&lt;td style=&quot;padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;&quot; colspan=&quot;4&quot; width=&quot;652&quot; valign=&quot;top&quot;&gt;
&lt;p style=&quot;PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px&quot;&gt;Run the Autopcc.exe file from the new server using either the command line or the login script.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px"><span class="Apple-style-span" style="FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: #666666; FONT-SIZE: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px"><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; color: #666666; font-size: 11px; -webkit-border-horizontal-spacing: 5px; -webkit-border-vertical-spacing: 5px;">This solution provides steps on how you can reestablish the connection between OfficeScan clients and an existing OfficeScan server or a replacemnet OfficeScan&#160;server.</span></span></span></span></p>
<p><span class="Apple-style-span" style="WIDOWS: 2; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; BORDER-COLLAPSE: separate; FONT: medium 'Times New Roman'; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: #000000; WORD-SPACING: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px"><span class="Apple-style-span" style="FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: #666666; FONT-SIZE: 11px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px"><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"></span></span></span></p>
<p>
<table style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; PADDING-TOP: 0px" border="0" cellspacing="0" cellpadding="0">
<tbody style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="5" width="685" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Please do the following:</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 513.9pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="5" width="685" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">1.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Copy the ipXfer.exe tool from the OfficeScan server:</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="24" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="628" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">c:\&#8230;\Pccsrv\admin\utility\ipxfer\ipxfer.exe</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="24" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="628" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="24" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="628" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><em style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Note: This is only for fresh install of OfficeScan 3.53 and above.</em></p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">2.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Run the ipxfer.exe tool on a workstation or copy the file to an existing OfficeScan network server directory \\&lt;OfficeScan server&gt;\ofcscan.</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">3.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Make sure that all users have executable access to the ipxfer.exe file on the server.</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">4.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Go to the network directory where the ipXfer.exe file has been copied.</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">5.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Open a command prompt and then execute the following:</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 0.25in; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="24" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 471.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="3" width="628" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">ipXfer.exe -m 1 -s &lt; server &gt; -p &lt; IIS_TCP_port &gt; -c &lt; client_listening_port &gt; -q 1</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><em style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Note: The -s and -c parameters should not contain the &lt;&gt; brackets. The -q switch only applies to the newer version of ipXfer.exe included in OfficeScan 5.5 and above.</em></p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Here are the values of the switches:</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 489.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="4" width="652" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">-m &lt;installation mode&gt;</strong></p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">1- &gt;HTTP-based 0- &gt;File-based</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
</td>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">-s &lt;server&gt;</strong></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">[server_FQDN| server_WINS_name| server_IP_address | UNC_Path_to_Server]</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">The correct value of this parameter is provided by the &#8220;MASTER_DOMAINNAME&#8221; value in the ..\pccsrv\ofcscan.ini file on the target server.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">-p &lt;IIS_TCP_Port&gt;</strong></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">The default value when using the IIS Default Website is 80, and 8080 when using the IIS Virtual Website.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
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<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">To identify the correct value for the IIS_TCP_Port, do the following:</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">a.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="592" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Check the<span class="Apple-converted-space">&#160;</span><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">IIS Management Console&gt; Default Web site properties &gt; TCP port</strong></p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="592" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="592" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">or</p>
</td>
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<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="592" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
</tr>
<tr style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 24.55pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="33" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 22.5pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="30" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">b.</p>
</td>
<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 444.35pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" width="592" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Check the ..\pccsrv\ofcscan.ini file for the "MASTER_DOMAINPORT" value on the target server.</p>
</td>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">-c &lt;OfficeScan client listening port&gt;</strong></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Check the OfficeScan server directory c:\..\pccsrv\ofcscan.ini for the "CLIENT_LOCALSERVER_PORT" to match the parameters.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">-q &lt;internet settings force-change switch&gt;</strong></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">This should always be set to &#8220;1&#8221;.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">The older versions of the IPXFER utility are sometimes unable to migrate clients correctly. It was found that the values in the HKEY_LOCAL_MACHINE\Software\TrendMicro\PC-cillinNTCorp\Internet Settings registry hive still reflect the previous server. Setting the value to &#8220;1&#8221; forces the changes in the registry.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">6.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">To ensure the connectivity of the workstation clients to the OfficeScan server, you may insert the IPXFER.EXE command line call into a server, a network login script, or a batch file:</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<td style="padding-bottom: 0in; background-color: transparent; margin: 0px; padding-left: 5.4pt; width: 466.85pt; padding-right: 5.4pt; vertical-align: top; padding-top: 0in; border-color: #e0dfe3;" colspan="2" width="622" valign="top">
<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><em style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Example syntax: \\MyServer\ofcscan\ipXfer.exe -m 1 -s MyServer -p 80 -c 12345 -q 1</em></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><em style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Important:</em></strong><em style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span class="Apple-converted-space">&#160;</span>The -s switch and its information is necessary to resolve connectivity between OfficeScan servers and workstations.</em></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">To avoid losing the server connection, perform the same process on the<span class="Apple-converted-space">&#160;</span><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">OfficeScan console &gt; Server Administration &gt; Web server &gt; Server info</strong>.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">When using the IPXFER tool, the -s setting should match the exact setting in the new server&#8217;s ofcscan.ini file, including the IP address of the server.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">If these settings do not match, the client workstation may experience conflict that will affect the server.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">7.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Modify the IPXFER script to make sure that it matches the OfficeScan server.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Verify the settings of the OfficeScan server by doing either of the following:</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">a.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">On the Management console, go to<span class="Apple-converted-space">&#160;</span><strong style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Server Administrator &gt; Web Server section</strong>.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">or</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">b.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Open the Ofcscan.ini file in the ..\PCCSRV directory and look for the &#8220;Master_DomainName=&#8221; parameter.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">8.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Make sure that the value of the following parameters are correct in both the server and the clients:</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">MasterDirectory=</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Master_DomainName=</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">9.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Save a copy of the correct ofcscan.ini file in the following directories:</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">..\PCCSRV\PCCNT\Disk1</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt 0.25in; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: symbol; PADDING-TOP: 0px"><span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#183;<span style="PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT: 7pt 'times new roman'; PADDING-TOP: 0px">&#160;&#160;&#160;&#160;</span></span>&#160;</span></p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">..\PCCSRV\PCC95\Disk1</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">10.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Update the client machine with the configuration and any available pattern file and/or scan engine updates from the new OfficeScan server.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">&#160;</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">11.</p>
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<p style="PADDING-BOTTOM: 0px; MARGIN: 0in 0in 0pt; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; PADDING-TOP: 0px">Run the Autopcc.exe file from the new server using either the command line or the login script.</p>
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</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/trendmicro/using-the-ipxfer-exe-and-autopcc-exe-commands-to-reestablish-the-communication-between-officescan-clients-and-server#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=31</wfw:commentRss>
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			<title>VMware&#8217;s Paravirtual SCSI Adapter Benefits</title>
			<link>http://www.clevelandcg.com/kb/vmware/vmware-paravirtual-scsi-adapter-benefits</link>
			<pubDate>Tue, 10 Aug 2010 15:01:41 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">VMware</category>
<category domain="alt">Microsoft</category>			<guid isPermaLink="false">30@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: 16px 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 14px; font-family: Arial, sans-serif; color: #333333; font-size: 11px;&quot;&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Virtualization adds both simplicity and complexity to the computing environment. When deployed correctly, the use of virtualization software can be a boon from a cost and availability perspective. Live migration techniques keep servers moving around to available hardware which means that the services provided by those servers remain available to users.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;At the same time, virtualization requires much closer attention to detail than traditional physical infrastructures. Virtualization administrators must take care to eke out every possible performance gain in order to maximize the organization&amp;#8217;s investment in the virtual environment.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Hypervisor vendors and software application providers have made great strides in recent years when it comes to finding ways to do more with less. One such case in point is the introduction of paravirtual SCSI (PVSCSI) adapters to VMware ESX. PVSCSI adapters, available only for a very specific list of guest operating systems, are high-performance virtual storage adapters that can be added to a virtual machine. These new storage adapters can provide some significant benefits to a virtual environment by increasing overall storage throughput while, at the same time, reducing CPU utilization, but only in high I/O situations. VMware has developed the PVSCSI adapter in order to better support organizations with high performance shared storage needs, such as those with heavy reliance on SAN-based SQL databases or other storage-intensive tools. VMware recommends that you do not use the PVSCSI adapter in environments that use direct-attached storage.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;When it comes to system support, up until vSphere 4.0 update 1, only data volumes could use PVSCSI adapters. Boot volumes were not supported. With the release of U1, however, system boot disks can leverage PVSCSI adapters, too. The following guest operating systems support the use of PVSCSI adapters:&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Windows Server 2008 R2&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Windows Server 2008&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Windows Server 2003&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Red Hat Linux (RHEL) 5&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;In order to use a PVSCSI adapter, your virtual machine must be using hardware version 7. If you create a virtual machine at a lower hardware level, the PVSCSI option will not be available. Prior to vSphere 4.0 update 1, PVSCSI adapters could not be used to support virtual machine boot disks. In order to use PVSCSI, you had to configure the boot disk to use one of vSphere&amp;#8217;s other SCSI controller types and then add the PVSCSI adapter solely to support additional virtual data drives added to the virtual machine. Starting with vSphere 4.0U1, PVSCSI can be used for virtual machine boot disks, too.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Performance Facts&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;When used with the right kind of workload, when PVSCSI is used with Fibre Channel storage, there can be a 10% to 30% reduction in &amp;#8220;cycles per I/O (CPIO)&amp;#8221; or processor usage. For iSCSI workloads, this CPIO reduction can be anywhere up to about 25%. The actual performance boost is dependent on I/O block size.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;When to use PVSCSI&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Clearly, PVSCSI is an evolving technology, as evidenced by the fact that significant changes and enhancements &amp;#8211; such as the addition of boot disk support &amp;#8211; are being introduced in minor vSphere updates. As such, VMware provides some specific guidance with regard to the use of PVSCSI in new virtual machines. When it comes to PVSCSI, VMware recommends that the new controller be used only for relatively high I/O virtual machines. For low I/O virtual machines, VMware recommends that you stick with the tried and true LSI Logic SCSI adapter. VMware has outlined the full reasoning behind this recommendation in their&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a style=&quot;color: #4f1c4f; text-decoration: none;&quot; href=&quot;http://kb.vmware.com/kb/1017652&quot; target=&quot;_blank&quot;&gt;knowledgebase article 1017652&lt;/a&gt;. At the end of KB article 1017652, VMware summarizes the guidance saying, &amp;#8220;The test results show that PVSCSI is better than LSI Logic, except under one condition - the virtual machine is performing less than 2,000 IOPS and issuing greater than 4 outstanding I/Os.&amp;#8221;&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;If you have already created new low I/O virtual machines, it is not recommended that you revert to the LSI Logic SCSI adapter. Simply put, reverting takes time and the low I/O performance impact is negligible when compared to LSI Logic performance.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;In high I/O environments,&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a style=&quot;color: #4f1c4f; text-decoration: none;&quot; href=&quot;http://blogs.vmware.com/performance/2009/05/350000-io-operations-per-second-one-vsphere-host-with-30-efds.html&quot; target=&quot;_blank&quot;&gt;VMware has determined&lt;/a&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;that the PVSCSI adapter can provide a 12% storage performance increase while consuming 18% less CPU. Their tests were performed in very high I/O situations &amp;#8211; as in 350,000 IOPS on VMFS volumes.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;When Not to use PVSCSI&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Although PVSCSI clearly provides major benefits, there are times when it is not a good choice. Most importantly, if you have virtual machines configured for fault tolerance, you can&amp;#8217;t use PVSCSI. Moreover, if you have a need to use Microsoft Cluster Service (MSCS), you need to choose a different SCSI adapter type. And, as already mentioned, if you&amp;#8217;re creating a new virtual machine that won&amp;#8217;t have high I/O requirements, there is no need to use PVSCSI, either, as there will be no performance benefits.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Creating a PVSCSI-based Virtual Machine&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Creating a new virtual machine that uses a PVSCSI adapter is relatively easy as long as you use a supported guest operating system. To start with, when you create a new virtual machine, you need to choose the Custom option in order to be able to choose the PVSCSI option. Figure 1 gives you a look at this screen.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0021274899663643.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;569&quot; height=&quot;429&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 1:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose the Custom option for creating a new virtual machine&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;After choosing the Custom virtual machine option, follow the wizard until you get to the Virtual Machine Version page. On this page, make sure to choose Virtual Machine Version 7, as shown in Figure 2. If you choose version 4 for the virtual machine hardware, the PVSCSI option will not be available.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0041274899663659.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;569&quot; height=&quot;429&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 2:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;Choose the version 7 hardware type&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;When you get to the operating system selection page, make sure to choose an operating system that is supported by the PVSCSI adapter. If you don&amp;#8217;t, when you get to the SCSI Controller page of the wizard, you will get a warning next to the VMware Paravirtual option that reads &amp;#8220;not recommended for this guest OS&amp;#8221;. If you choose a supported operating system, you will get no such warnings.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0061274899663659.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;569&quot; height=&quot;429&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 3:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose your SCSI Controller type&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;From here, the remainder of the virtual machine provisioning process is the same as it is for other SCSI controller types. It&amp;#8217;s only once you begin your guest operating system installation that you need to take additional steps to make sure that you can use the PVSCSI controller.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;For this example, I will use Windows Server 2008 R2 as the guest operating system on a virtual machine to which I&amp;#8217;ve allocated 40GB of disk space. As I begin the installation of Windows 2008 R2, you will notice in Figure 4 that I am not being offered any disks to which to install an operating system.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0081274899663659.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;568&quot; height=&quot;420&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 4:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;No storage devices are available&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;The reason: The Windows Server 2008 R2 installation media does not include drivers for VMware&amp;#8217;s paravirtualized SCSI adapter meaning that no attached storage can be identified. You need to provide drivers that can be used by the installer to locate and use the storage that has been provided. VMware has included floppy disk images that include the PVSCSI drivers. These images are available in the host data store. To connect to the floppy image, click the icon of the floppy disk in vCenter and go to Floppy drive 1 &amp;gt; Connect to floppy image on a datastore.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0091274899709034.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;436&quot; height=&quot;143&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 5:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Connect to a floppy disk image&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Once you are presented with the Browse Datastores dialog box, browse to vmimages&amp;gt; floppies and choose the floppy image that suits your operating system. Figure 6 gives you a look at the floppy disk image options.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0101274899709080.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;472&quot; height=&quot;330&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 6:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose the vmimages folder&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Back on the Windows installation screen, click the Load Driver button and, on the following screen, click Browse and expand the newly connected floppy device. Choose the top level folder for your operating system type &amp;#8211; 32-bit (i386) or 64-bit (amd64). Don&amp;#8217;t get confused about the name &amp;#8220;amd64&amp;#8221;. This is the driver that you should use on any 64-bit version of Windows, regardless of what processor vendor you&amp;#8217;re using. AMD64 is a generic name for 64-bit systems.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0111274899709080.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;324&quot; height=&quot;328&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 7:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose the appropriate driver type for your OS&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Now, Windows will load the new driver and you&amp;#8217;ll be able to choose the virtual hard drive that you create when you created the virtual machine. Figure 8 gives you a look at the newly discovered storage device.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0131274899709096.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;568&quot; height=&quot;420&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 8:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;The storage device has now been located&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;From this point forward, the remainder of the Windows installation goes exactly as it would for any other virtual machine.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Adding a PVSCSI Adapter to an Existing Virtual Machine&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;PVSCSI is not just for new virtual machines. You might have a virtual SQL server, for example, that could benefit from the performance gains offered by using PVSCSI. Unless your virtual machine has major I/O needs on the boot volume, it is recommended that you stick with the existing controller for the boot volume and add the PVSCSI adapter as a second controller.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;In order to configure an existing virtual machine to use PVSCSI, the VM should have VMware Tools installed.You first need to add a new hard drive to the system so that the new controller has something connected to it. We will walk through the process with these steps:&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;First, open vCenter and right-click on the target virtual machine and, from the shortcut menu, select Edit Settings.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0151274899883049.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;574&quot; height=&quot;508&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 9:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;Open the virtual machine settings page&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;From the Virtual Machines Settings page, click the Add button to add new hardware. When you get to the Add Hardware page, select Hard Disk and click Next.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0171274899883049.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;567&quot; height=&quot;441&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 10:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;Add a new hard drive&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Follow the on-screen steps to choose the size for the new virtual hard drive. When you get to the Virtual Device Node option, it&amp;#8217;s critical that you connect the hard drive to a separate virtual SCSI adapter. Do not attach the hard drive to anything starting with a zero as this is generally the default SCSI adapter. In this example, I&amp;#8217;ll use 1:0 for the Virtual Device Node, as shown in Figure 11.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0191274899883049.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;567&quot; height=&quot;441&quot; /&gt;&lt;strong&gt;&lt;br /&gt;Figure 11:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose a virtual device node&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Continue with the remainder of the process. When you are done, notice that the device list now shows two new devices: Your new hard drive as well as a new SCSI controller of the default LSI Logic type. The reason that the new adapter was created is because we chose to attach the new hard drive to something other than the default adapter.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0211274899883049.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;574&quot; height=&quot;508&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 12&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;Now, select the new SCSI controller and click the Change Type button. On the Change SCSI Controller Type window, choose VMware Paravirtual and click OK.&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;&lt;img src=&quot;http://www.virtualizationadmin.com/img/upl/image0221274899883065.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;460&quot; height=&quot;341&quot; /&gt;&lt;br /&gt;&lt;strong&gt;Figure 13:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;Choose the PVSCSI controller type&lt;/p&gt;
&lt;p style=&quot;list-style-type: none; margin: 1em 0px; padding: 0px;&quot;&gt;At this point, when you reboot your system and open the Disk Manager tool, you will see the new volume available and ready for formatting and use.&lt;/p&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: 16px 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 14px; font-family: Arial, sans-serif; color: #333333; font-size: 11px;">
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Virtualization adds both simplicity and complexity to the computing environment. When deployed correctly, the use of virtualization software can be a boon from a cost and availability perspective. Live migration techniques keep servers moving around to available hardware which means that the services provided by those servers remain available to users.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">At the same time, virtualization requires much closer attention to detail than traditional physical infrastructures. Virtualization administrators must take care to eke out every possible performance gain in order to maximize the organization&#8217;s investment in the virtual environment.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Hypervisor vendors and software application providers have made great strides in recent years when it comes to finding ways to do more with less. One such case in point is the introduction of paravirtual SCSI (PVSCSI) adapters to VMware ESX. PVSCSI adapters, available only for a very specific list of guest operating systems, are high-performance virtual storage adapters that can be added to a virtual machine. These new storage adapters can provide some significant benefits to a virtual environment by increasing overall storage throughput while, at the same time, reducing CPU utilization, but only in high I/O situations. VMware has developed the PVSCSI adapter in order to better support organizations with high performance shared storage needs, such as those with heavy reliance on SAN-based SQL databases or other storage-intensive tools. VMware recommends that you do not use the PVSCSI adapter in environments that use direct-attached storage.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">When it comes to system support, up until vSphere 4.0 update 1, only data volumes could use PVSCSI adapters. Boot volumes were not supported. With the release of U1, however, system boot disks can leverage PVSCSI adapters, too. The following guest operating systems support the use of PVSCSI adapters:</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Windows Server 2008 R2</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Windows Server 2008</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Windows Server 2003</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Red Hat Linux (RHEL) 5</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">In order to use a PVSCSI adapter, your virtual machine must be using hardware version 7. If you create a virtual machine at a lower hardware level, the PVSCSI option will not be available. Prior to vSphere 4.0 update 1, PVSCSI adapters could not be used to support virtual machine boot disks. In order to use PVSCSI, you had to configure the boot disk to use one of vSphere&#8217;s other SCSI controller types and then add the PVSCSI adapter solely to support additional virtual data drives added to the virtual machine. Starting with vSphere 4.0U1, PVSCSI can be used for virtual machine boot disks, too.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Performance Facts</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">When used with the right kind of workload, when PVSCSI is used with Fibre Channel storage, there can be a 10% to 30% reduction in &#8220;cycles per I/O (CPIO)&#8221; or processor usage. For iSCSI workloads, this CPIO reduction can be anywhere up to about 25%. The actual performance boost is dependent on I/O block size.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">When to use PVSCSI</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Clearly, PVSCSI is an evolving technology, as evidenced by the fact that significant changes and enhancements &#8211; such as the addition of boot disk support &#8211; are being introduced in minor vSphere updates. As such, VMware provides some specific guidance with regard to the use of PVSCSI in new virtual machines. When it comes to PVSCSI, VMware recommends that the new controller be used only for relatively high I/O virtual machines. For low I/O virtual machines, VMware recommends that you stick with the tried and true LSI Logic SCSI adapter. VMware has outlined the full reasoning behind this recommendation in their<span class="Apple-converted-space">&#160;</span><a style="color: #4f1c4f; text-decoration: none;" href="http://kb.vmware.com/kb/1017652" target="_blank">knowledgebase article 1017652</a>. At the end of KB article 1017652, VMware summarizes the guidance saying, &#8220;The test results show that PVSCSI is better than LSI Logic, except under one condition - the virtual machine is performing less than 2,000 IOPS and issuing greater than 4 outstanding I/Os.&#8221;</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">If you have already created new low I/O virtual machines, it is not recommended that you revert to the LSI Logic SCSI adapter. Simply put, reverting takes time and the low I/O performance impact is negligible when compared to LSI Logic performance.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">In high I/O environments,<span class="Apple-converted-space">&#160;</span><a style="color: #4f1c4f; text-decoration: none;" href="http://blogs.vmware.com/performance/2009/05/350000-io-operations-per-second-one-vsphere-host-with-30-efds.html" target="_blank">VMware has determined</a><span class="Apple-converted-space">&#160;</span>that the PVSCSI adapter can provide a 12% storage performance increase while consuming 18% less CPU. Their tests were performed in very high I/O situations &#8211; as in 350,000 IOPS on VMFS volumes.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">When Not to use PVSCSI</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Although PVSCSI clearly provides major benefits, there are times when it is not a good choice. Most importantly, if you have virtual machines configured for fault tolerance, you can&#8217;t use PVSCSI. Moreover, if you have a need to use Microsoft Cluster Service (MSCS), you need to choose a different SCSI adapter type. And, as already mentioned, if you&#8217;re creating a new virtual machine that won&#8217;t have high I/O requirements, there is no need to use PVSCSI, either, as there will be no performance benefits.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Creating a PVSCSI-based Virtual Machine</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Creating a new virtual machine that uses a PVSCSI adapter is relatively easy as long as you use a supported guest operating system. To start with, when you create a new virtual machine, you need to choose the Custom option in order to be able to choose the PVSCSI option. Figure 1 gives you a look at this screen.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0021274899663643.jpg" border="0" alt="" width="569" height="429" /><br /><strong>Figure 1:</strong><span class="Apple-converted-space">&#160;</span>Choose the Custom option for creating a new virtual machine</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">After choosing the Custom virtual machine option, follow the wizard until you get to the Virtual Machine Version page. On this page, make sure to choose Virtual Machine Version 7, as shown in Figure 2. If you choose version 4 for the virtual machine hardware, the PVSCSI option will not be available.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0041274899663659.jpg" border="0" alt="" width="569" height="429" /><br /><strong>Figure 2:<span class="Apple-converted-space">&#160;</span></strong>Choose the version 7 hardware type</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">When you get to the operating system selection page, make sure to choose an operating system that is supported by the PVSCSI adapter. If you don&#8217;t, when you get to the SCSI Controller page of the wizard, you will get a warning next to the VMware Paravirtual option that reads &#8220;not recommended for this guest OS&#8221;. If you choose a supported operating system, you will get no such warnings.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0061274899663659.jpg" border="0" alt="" width="569" height="429" /><br /><strong>Figure 3:</strong><span class="Apple-converted-space">&#160;</span>Choose your SCSI Controller type</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">From here, the remainder of the virtual machine provisioning process is the same as it is for other SCSI controller types. It&#8217;s only once you begin your guest operating system installation that you need to take additional steps to make sure that you can use the PVSCSI controller.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">For this example, I will use Windows Server 2008 R2 as the guest operating system on a virtual machine to which I&#8217;ve allocated 40GB of disk space. As I begin the installation of Windows 2008 R2, you will notice in Figure 4 that I am not being offered any disks to which to install an operating system.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0081274899663659.jpg" border="0" alt="" width="568" height="420" /><br /><strong>Figure 4:<span class="Apple-converted-space">&#160;</span></strong>No storage devices are available</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">The reason: The Windows Server 2008 R2 installation media does not include drivers for VMware&#8217;s paravirtualized SCSI adapter meaning that no attached storage can be identified. You need to provide drivers that can be used by the installer to locate and use the storage that has been provided. VMware has included floppy disk images that include the PVSCSI drivers. These images are available in the host data store. To connect to the floppy image, click the icon of the floppy disk in vCenter and go to Floppy drive 1 &gt; Connect to floppy image on a datastore.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0091274899709034.jpg" border="0" alt="" width="436" height="143" /><br /><strong>Figure 5:</strong><span class="Apple-converted-space">&#160;</span>Connect to a floppy disk image</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Once you are presented with the Browse Datastores dialog box, browse to vmimages&gt; floppies and choose the floppy image that suits your operating system. Figure 6 gives you a look at the floppy disk image options.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0101274899709080.jpg" border="0" alt="" width="472" height="330" /><br /><strong>Figure 6:</strong><span class="Apple-converted-space">&#160;</span>Choose the vmimages folder</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Back on the Windows installation screen, click the Load Driver button and, on the following screen, click Browse and expand the newly connected floppy device. Choose the top level folder for your operating system type &#8211; 32-bit (i386) or 64-bit (amd64). Don&#8217;t get confused about the name &#8220;amd64&#8221;. This is the driver that you should use on any 64-bit version of Windows, regardless of what processor vendor you&#8217;re using. AMD64 is a generic name for 64-bit systems.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0111274899709080.jpg" border="0" alt="" width="324" height="328" /><br /><strong>Figure 7:</strong><span class="Apple-converted-space">&#160;</span>Choose the appropriate driver type for your OS</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Now, Windows will load the new driver and you&#8217;ll be able to choose the virtual hard drive that you create when you created the virtual machine. Figure 8 gives you a look at the newly discovered storage device.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0131274899709096.jpg" border="0" alt="" width="568" height="420" /><br /><strong>Figure 8:</strong><span class="Apple-converted-space">&#160;</span>The storage device has now been located</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">From this point forward, the remainder of the Windows installation goes exactly as it would for any other virtual machine.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Adding a PVSCSI Adapter to an Existing Virtual Machine</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">PVSCSI is not just for new virtual machines. You might have a virtual SQL server, for example, that could benefit from the performance gains offered by using PVSCSI. Unless your virtual machine has major I/O needs on the boot volume, it is recommended that you stick with the existing controller for the boot volume and add the PVSCSI adapter as a second controller.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">In order to configure an existing virtual machine to use PVSCSI, the VM should have VMware Tools installed.You first need to add a new hard drive to the system so that the new controller has something connected to it. We will walk through the process with these steps:</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">First, open vCenter and right-click on the target virtual machine and, from the shortcut menu, select Edit Settings.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0151274899883049.jpg" border="0" alt="" width="574" height="508" /><br /><strong>Figure 9:<span class="Apple-converted-space">&#160;</span></strong>Open the virtual machine settings page</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">From the Virtual Machines Settings page, click the Add button to add new hardware. When you get to the Add Hardware page, select Hard Disk and click Next.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0171274899883049.jpg" border="0" alt="" width="567" height="441" /><br /><strong>Figure 10:<span class="Apple-converted-space">&#160;</span></strong>Add a new hard drive</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Follow the on-screen steps to choose the size for the new virtual hard drive. When you get to the Virtual Device Node option, it&#8217;s critical that you connect the hard drive to a separate virtual SCSI adapter. Do not attach the hard drive to anything starting with a zero as this is generally the default SCSI adapter. In this example, I&#8217;ll use 1:0 for the Virtual Device Node, as shown in Figure 11.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0191274899883049.jpg" border="0" alt="" width="567" height="441" /><strong><br />Figure 11:</strong><span class="Apple-converted-space">&#160;</span>Choose a virtual device node</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Continue with the remainder of the process. When you are done, notice that the device list now shows two new devices: Your new hard drive as well as a new SCSI controller of the default LSI Logic type. The reason that the new adapter was created is because we chose to attach the new hard drive to something other than the default adapter.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0211274899883049.jpg" border="0" alt="" width="574" height="508" /><br /><strong>Figure 12</strong></p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">Now, select the new SCSI controller and click the Change Type button. On the Change SCSI Controller Type window, choose VMware Paravirtual and click OK.</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;"><img src="http://www.virtualizationadmin.com/img/upl/image0221274899883065.jpg" border="0" alt="" width="460" height="341" /><br /><strong>Figure 13:</strong><span class="Apple-converted-space">&#160;</span>Choose the PVSCSI controller type</p>
<p style="list-style-type: none; margin: 1em 0px; padding: 0px;">At this point, when you reboot your system and open the Disk Manager tool, you will see the new volume available and ready for formatting and use.</p>
</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/vmware/vmware-paravirtual-scsi-adapter-benefits#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=30</wfw:commentRss>
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			<title>How to kill a Windows process from the command line with taskkill, kill multiple processes by name or user</title>
			<link>http://www.clevelandcg.com/kb/microsoft/how-to-kill-a-windows-process-from-the-command-line-with-taskkill-kill-multiple-processes-by-name-or-user</link>
			<pubDate>Mon, 09 Aug 2010 20:49:38 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">29@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;The ability to perform tasks from a system&amp;#8217;s command line allows those tasks to be used in batch files. This recipe describes several uses of taskkill to terminate Windows processes.&lt;/p&gt;
&lt;p&gt;If you know the name of a process to kill, for example notepad.exe, use the following command from a command prompt to end it:&lt;/p&gt;
&lt;p&gt;taskkill /IM notepad.exe&lt;/p&gt;
&lt;p&gt;This will cause the program to terminate gracefully, asking for confirmation if there are unsaved changes. To forcefully kill the same process, add the /F option to the command line. Be careful with the /F option as it will terminate all matching processes without confirmation.&lt;/p&gt;
&lt;p&gt;To kill a single instance of a process, specify its process id (PID). For example, if the desired process has a PID of 827, use the following command to kill it:&lt;/p&gt;
&lt;p&gt;taskkill /PID 827&lt;/p&gt;
&lt;p&gt;Using filters, a variety of different patterns can be used to specify the processes to kill. For example, the following filter syntax will forcefully kill all processes owned by the user Quinn:&lt;/p&gt;
&lt;p&gt;taskkill /F /FI &quot;USERNAME eq JOE&quot;&lt;/p&gt;
&lt;p&gt;The following table shows the available filters and their use.&lt;/p&gt;
&lt;p&gt;Filter Name Valid Operators Valid Value(s)&lt;br /&gt;----------- --------------- --------------&lt;br /&gt;STATUS eq ne RUNNING | NOT RESPONDING&lt;br /&gt;IMAGENAME eq ne Image name&lt;br /&gt;PID eq ne gt lt ge le PID value&lt;br /&gt;SESSION eq ne gt lt ge le Session number.&lt;br /&gt;CPUTIME eq ne gt lt ge le CPU time in the format&lt;br /&gt;of hh:mm:ss.&lt;br /&gt;MEMUSAGE eq ne gt lt ge le Memory usage in KB&lt;br /&gt;USERNAME eq ne User name in [domain\]user&lt;br /&gt;format&lt;br /&gt;MODULES eq ne DLL name&lt;br /&gt;SERVICES eq ne Service name&lt;br /&gt;WINDOWTITLE eq ne Window title&lt;/p&gt;
&lt;p&gt;eq: equals ne: not equal&lt;br /&gt;gt: greater than lt: less than&lt;br /&gt;gt: greater than or equal le: less than or equal&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>The ability to perform tasks from a system&#8217;s command line allows those tasks to be used in batch files. This recipe describes several uses of taskkill to terminate Windows processes.</p>
<p>If you know the name of a process to kill, for example notepad.exe, use the following command from a command prompt to end it:</p>
<p>taskkill /IM notepad.exe</p>
<p>This will cause the program to terminate gracefully, asking for confirmation if there are unsaved changes. To forcefully kill the same process, add the /F option to the command line. Be careful with the /F option as it will terminate all matching processes without confirmation.</p>
<p>To kill a single instance of a process, specify its process id (PID). For example, if the desired process has a PID of 827, use the following command to kill it:</p>
<p>taskkill /PID 827</p>
<p>Using filters, a variety of different patterns can be used to specify the processes to kill. For example, the following filter syntax will forcefully kill all processes owned by the user Quinn:</p>
<p>taskkill /F /FI "USERNAME eq JOE"</p>
<p>The following table shows the available filters and their use.</p>
<p>Filter Name Valid Operators Valid Value(s)<br />----------- --------------- --------------<br />STATUS eq ne RUNNING | NOT RESPONDING<br />IMAGENAME eq ne Image name<br />PID eq ne gt lt ge le PID value<br />SESSION eq ne gt lt ge le Session number.<br />CPUTIME eq ne gt lt ge le CPU time in the format<br />of hh:mm:ss.<br />MEMUSAGE eq ne gt lt ge le Memory usage in KB<br />USERNAME eq ne User name in [domain\]user<br />format<br />MODULES eq ne DLL name<br />SERVICES eq ne Service name<br />WINDOWTITLE eq ne Window title</p>
<p>eq: equals ne: not equal<br />gt: greater than lt: less than<br />gt: greater than or equal le: less than or equal</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/how-to-kill-a-windows-process-from-the-command-line-with-taskkill-kill-multiple-processes-by-name-or-user#comments</comments>
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			<title>PHP Redirect To Another URL &#8211; Page Script Redirect &#8211; Redirect Web Page</title>
			<link>http://www.clevelandcg.com/kb/webdesign/php-redirect-to-another-url-page-script-redirect-redirect-web-page</link>
			<pubDate>Mon, 09 Aug 2010 20:32:04 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Website Design</category>			<guid isPermaLink="false">28@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;How do I redirect with PHP script?&lt;/p&gt;
&lt;p&gt;Under PHP you need to use header() to send a raw HTTP header.&lt;/p&gt;
&lt;p&gt;Using headers() method, you can easily transferred to the new page without having to click a link to continue. This is also useful for search engines. Remember that header() must be called before any actual output is sent, either by normal HTML tags, blank lines in a file, or from PHP. It is a very common error to read code with include(), or require(), functions, or another file access function, and have spaces or empty lines that are output before header() is called. The same problem exists when using a single PHP/HTML file.&lt;/p&gt;
&lt;p&gt;PHP Redirect Script&lt;br /&gt;You can easily redirect using following code:&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;br /&gt;&amp;lt;?php&lt;br /&gt;&amp;#160;/* Redirect browser */&lt;br /&gt;&amp;#160;header(&quot;Location: &lt;a href=&quot;http://www.clevelandcg.com/&quot;&gt;http://www.clevelandcg.com/&lt;/a&gt;&quot;);&lt;br /&gt;&amp;#160;/* Make sure that code below does not get executed when we redirect. */&lt;br /&gt;&amp;#160;exit;&lt;br /&gt;?&amp;gt;&lt;/p&gt;
&lt;p&gt;Another sample hack&lt;br /&gt;Sample function - sitefunctions.php (note I'm not the author of the following I found it somewhere else on the Internet):&lt;/p&gt;
&lt;p&gt;function movePage($num,$url){&lt;br /&gt;&amp;#160;static $http = array (&lt;br /&gt;&amp;#160;&amp;#160;100 =&amp;gt; &quot;HTTP/1.1 100 Continue&quot;,&lt;br /&gt;&amp;#160;&amp;#160;101 =&amp;gt; &quot;HTTP/1.1 101 Switching Protocols&quot;,&lt;br /&gt;&amp;#160;&amp;#160;200 =&amp;gt; &quot;HTTP/1.1 200 OK&quot;,&lt;br /&gt;&amp;#160;&amp;#160;201 =&amp;gt; &quot;HTTP/1.1 201 Created&quot;,&lt;br /&gt;&amp;#160;&amp;#160;202 =&amp;gt; &quot;HTTP/1.1 202 Accepted&quot;,&lt;br /&gt;&amp;#160;&amp;#160;203 =&amp;gt; &quot;HTTP/1.1 203 Non-Authoritative Information&quot;,&lt;br /&gt;&amp;#160;&amp;#160;204 =&amp;gt; &quot;HTTP/1.1 204 No Content&quot;,&lt;br /&gt;&amp;#160;&amp;#160;205 =&amp;gt; &quot;HTTP/1.1 205 Reset Content&quot;,&lt;br /&gt;&amp;#160;&amp;#160;206 =&amp;gt; &quot;HTTP/1.1 206 Partial Content&quot;,&lt;br /&gt;&amp;#160;&amp;#160;300 =&amp;gt; &quot;HTTP/1.1 300 Multiple Choices&quot;,&lt;br /&gt;&amp;#160;&amp;#160;301 =&amp;gt; &quot;HTTP/1.1 301 Moved Permanently&quot;,&lt;br /&gt;&amp;#160;&amp;#160;302 =&amp;gt; &quot;HTTP/1.1 302 Found&quot;,&lt;br /&gt;&amp;#160;&amp;#160;303 =&amp;gt; &quot;HTTP/1.1 303 See Other&quot;,&lt;br /&gt;&amp;#160;&amp;#160;304 =&amp;gt; &quot;HTTP/1.1 304 Not Modified&quot;,&lt;br /&gt;&amp;#160;&amp;#160;305 =&amp;gt; &quot;HTTP/1.1 305 Use Proxy&quot;,&lt;br /&gt;&amp;#160;&amp;#160;307 =&amp;gt; &quot;HTTP/1.1 307 Temporary Redirect&quot;,&lt;br /&gt;&amp;#160;&amp;#160;400 =&amp;gt; &quot;HTTP/1.1 400 Bad Request&quot;,&lt;br /&gt;&amp;#160;&amp;#160;401 =&amp;gt; &quot;HTTP/1.1 401 Unauthorized&quot;,&lt;br /&gt;&amp;#160;&amp;#160;402 =&amp;gt; &quot;HTTP/1.1 402 Payment Required&quot;,&lt;br /&gt;&amp;#160;&amp;#160;403 =&amp;gt; &quot;HTTP/1.1 403 Forbidden&quot;,&lt;br /&gt;&amp;#160;&amp;#160;404 =&amp;gt; &quot;HTTP/1.1 404 Not Found&quot;,&lt;br /&gt;&amp;#160;&amp;#160;405 =&amp;gt; &quot;HTTP/1.1 405 Method Not Allowed&quot;,&lt;br /&gt;&amp;#160;&amp;#160;406 =&amp;gt; &quot;HTTP/1.1 406 Not Acceptable&quot;,&lt;br /&gt;&amp;#160;&amp;#160;407 =&amp;gt; &quot;HTTP/1.1 407 Proxy Authentication Required&quot;,&lt;br /&gt;&amp;#160;&amp;#160;408 =&amp;gt; &quot;HTTP/1.1 408 Request Time-out&quot;,&lt;br /&gt;&amp;#160;&amp;#160;409 =&amp;gt; &quot;HTTP/1.1 409 Conflict&quot;,&lt;br /&gt;&amp;#160;&amp;#160;410 =&amp;gt; &quot;HTTP/1.1 410 Gone&quot;,&lt;br /&gt;&amp;#160;&amp;#160;411 =&amp;gt; &quot;HTTP/1.1 411 Length Required&quot;,&lt;br /&gt;&amp;#160;&amp;#160;412 =&amp;gt; &quot;HTTP/1.1 412 Precondition Failed&quot;,&lt;br /&gt;&amp;#160;&amp;#160;413 =&amp;gt; &quot;HTTP/1.1 413 Request Entity Too Large&quot;,&lt;br /&gt;&amp;#160;&amp;#160;414 =&amp;gt; &quot;HTTP/1.1 414 Request-URI Too Large&quot;,&lt;br /&gt;&amp;#160;&amp;#160;415 =&amp;gt; &quot;HTTP/1.1 415 Unsupported Media Type&quot;,&lt;br /&gt;&amp;#160;&amp;#160;416 =&amp;gt; &quot;HTTP/1.1 416 Requested range not satisfiable&quot;,&lt;br /&gt;&amp;#160;&amp;#160;417 =&amp;gt; &quot;HTTP/1.1 417 Expectation Failed&quot;,&lt;br /&gt;&amp;#160;&amp;#160;500 =&amp;gt; &quot;HTTP/1.1 500 Internal Server Error&quot;,&lt;br /&gt;&amp;#160;&amp;#160;501 =&amp;gt; &quot;HTTP/1.1 501 Not Implemented&quot;,&lt;br /&gt;&amp;#160;&amp;#160;502 =&amp;gt; &quot;HTTP/1.1 502 Bad Gateway&quot;,&lt;br /&gt;&amp;#160;&amp;#160;503 =&amp;gt; &quot;HTTP/1.1 503 Service Unavailable&quot;,&lt;br /&gt;&amp;#160;&amp;#160;504 =&amp;gt; &quot;HTTP/1.1 504 Gateway Time-out&quot;&lt;br /&gt;&amp;#160;);&lt;br /&gt;&amp;#160;header($http[$num]);&lt;br /&gt;&amp;#160;header (&quot;Location: $url&quot;);&lt;br /&gt;}&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;Now call it as follows:&lt;/p&gt;
&lt;p&gt;&amp;lt;?php&lt;br /&gt;&amp;#160;@include(&quot;/path/to/sitefunctions.php&quot;);&lt;br /&gt;&amp;#160;movePage(403,&quot;&lt;a href=&quot;http://www.clevelandcg.com/&quot;&gt;http://www.clevelandcg.com/&lt;/a&gt;&quot;);&lt;br /&gt;?&amp;gt;&lt;/p&gt;
&lt;p&gt;You can also do this using HTML or Javascript.&lt;/p&gt;
&lt;p&gt;Using HTML META tag&lt;/p&gt;
&lt;p&gt;&amp;lt;meta http-equiv=&amp;#8221;refresh&amp;#8221; content=&amp;#8221;5;URL=http://www.clevelandcg.com&amp;#8221;&amp;gt;&lt;/p&gt;
&lt;p&gt;Using Javascript function&lt;/p&gt;
&lt;p&gt;function Redirect(url)&lt;br /&gt;{&lt;br /&gt;&amp;#160;location.href = url;&lt;br /&gt;}&lt;br /&gt;This can be called as&lt;br /&gt;Redirect (&quot;&lt;a href=&quot;http://www.clevelandcg.com&amp;quot;);&amp;lt;/meta&quot;&gt;http://www.clevelandcg.com&quot;);&amp;lt;/meta&lt;/a&gt;&amp;gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>How do I redirect with PHP script?</p>
<p>Under PHP you need to use header() to send a raw HTTP header.</p>
<p>Using headers() method, you can easily transferred to the new page without having to click a link to continue. This is also useful for search engines. Remember that header() must be called before any actual output is sent, either by normal HTML tags, blank lines in a file, or from PHP. It is a very common error to read code with include(), or require(), functions, or another file access function, and have spaces or empty lines that are output before header() is called. The same problem exists when using a single PHP/HTML file.</p>
<p>PHP Redirect Script<br />You can easily redirect using following code:</p>
<p>&#160;<br />&lt;?php<br />&#160;/* Redirect browser */<br />&#160;header("Location: <a href="http://www.clevelandcg.com/">http://www.clevelandcg.com/</a>");<br />&#160;/* Make sure that code below does not get executed when we redirect. */<br />&#160;exit;<br />?&gt;</p>
<p>Another sample hack<br />Sample function - sitefunctions.php (note I'm not the author of the following I found it somewhere else on the Internet):</p>
<p>function movePage($num,$url){<br />&#160;static $http = array (<br />&#160;&#160;100 =&gt; "HTTP/1.1 100 Continue",<br />&#160;&#160;101 =&gt; "HTTP/1.1 101 Switching Protocols",<br />&#160;&#160;200 =&gt; "HTTP/1.1 200 OK",<br />&#160;&#160;201 =&gt; "HTTP/1.1 201 Created",<br />&#160;&#160;202 =&gt; "HTTP/1.1 202 Accepted",<br />&#160;&#160;203 =&gt; "HTTP/1.1 203 Non-Authoritative Information",<br />&#160;&#160;204 =&gt; "HTTP/1.1 204 No Content",<br />&#160;&#160;205 =&gt; "HTTP/1.1 205 Reset Content",<br />&#160;&#160;206 =&gt; "HTTP/1.1 206 Partial Content",<br />&#160;&#160;300 =&gt; "HTTP/1.1 300 Multiple Choices",<br />&#160;&#160;301 =&gt; "HTTP/1.1 301 Moved Permanently",<br />&#160;&#160;302 =&gt; "HTTP/1.1 302 Found",<br />&#160;&#160;303 =&gt; "HTTP/1.1 303 See Other",<br />&#160;&#160;304 =&gt; "HTTP/1.1 304 Not Modified",<br />&#160;&#160;305 =&gt; "HTTP/1.1 305 Use Proxy",<br />&#160;&#160;307 =&gt; "HTTP/1.1 307 Temporary Redirect",<br />&#160;&#160;400 =&gt; "HTTP/1.1 400 Bad Request",<br />&#160;&#160;401 =&gt; "HTTP/1.1 401 Unauthorized",<br />&#160;&#160;402 =&gt; "HTTP/1.1 402 Payment Required",<br />&#160;&#160;403 =&gt; "HTTP/1.1 403 Forbidden",<br />&#160;&#160;404 =&gt; "HTTP/1.1 404 Not Found",<br />&#160;&#160;405 =&gt; "HTTP/1.1 405 Method Not Allowed",<br />&#160;&#160;406 =&gt; "HTTP/1.1 406 Not Acceptable",<br />&#160;&#160;407 =&gt; "HTTP/1.1 407 Proxy Authentication Required",<br />&#160;&#160;408 =&gt; "HTTP/1.1 408 Request Time-out",<br />&#160;&#160;409 =&gt; "HTTP/1.1 409 Conflict",<br />&#160;&#160;410 =&gt; "HTTP/1.1 410 Gone",<br />&#160;&#160;411 =&gt; "HTTP/1.1 411 Length Required",<br />&#160;&#160;412 =&gt; "HTTP/1.1 412 Precondition Failed",<br />&#160;&#160;413 =&gt; "HTTP/1.1 413 Request Entity Too Large",<br />&#160;&#160;414 =&gt; "HTTP/1.1 414 Request-URI Too Large",<br />&#160;&#160;415 =&gt; "HTTP/1.1 415 Unsupported Media Type",<br />&#160;&#160;416 =&gt; "HTTP/1.1 416 Requested range not satisfiable",<br />&#160;&#160;417 =&gt; "HTTP/1.1 417 Expectation Failed",<br />&#160;&#160;500 =&gt; "HTTP/1.1 500 Internal Server Error",<br />&#160;&#160;501 =&gt; "HTTP/1.1 501 Not Implemented",<br />&#160;&#160;502 =&gt; "HTTP/1.1 502 Bad Gateway",<br />&#160;&#160;503 =&gt; "HTTP/1.1 503 Service Unavailable",<br />&#160;&#160;504 =&gt; "HTTP/1.1 504 Gateway Time-out"<br />&#160;);<br />&#160;header($http[$num]);<br />&#160;header ("Location: $url");<br />}</p>
<p><br />Now call it as follows:</p>
<p>&lt;?php<br />&#160;@include("/path/to/sitefunctions.php");<br />&#160;movePage(403,"<a href="http://www.clevelandcg.com/">http://www.clevelandcg.com/</a>");<br />?&gt;</p>
<p>You can also do this using HTML or Javascript.</p>
<p>Using HTML META tag</p>
<p>&lt;meta http-equiv=&#8221;refresh&#8221; content=&#8221;5;URL=http://www.clevelandcg.com&#8221;&gt;</p>
<p>Using Javascript function</p>
<p>function Redirect(url)<br />{<br />&#160;location.href = url;<br />}<br />This can be called as<br />Redirect ("<a href="http://www.clevelandcg.com&quot;);&lt;/meta">http://www.clevelandcg.com");&lt;/meta</a>&gt;</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/webdesign/php-redirect-to-another-url-page-script-redirect-redirect-web-page#comments</comments>
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			<title>PHP Turn On Error Reporting</title>
			<link>http://www.clevelandcg.com/kb/webdesign/php-turn-on-error-reporting</link>
			<pubDate>Tue, 03 Aug 2010 19:00:34 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Website Design</category>			<guid isPermaLink="false">27@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;To turn on Error Reporting in PHP, this is what I use. You can set this anywhere in your PHP code, but it has to be above the error or else it will not work. This is the easiest way and will work in most hosting environments:&lt;/p&gt;
&lt;p&gt;ini_set('display_errors',1);&lt;br /&gt;error_reporting(E_ALL|E_STRICT);&lt;br /&gt;or if you only want to see Warning Messages and not Notice Messages:&lt;/p&gt;
&lt;p&gt;ini_set('display_errors',1);&lt;br /&gt;error_reporting(E_ALL);&lt;br /&gt;and if you just want all Error Reporting off, simply use this:&lt;/p&gt;
&lt;p&gt;error_reporting(0);&lt;/p&gt;
&lt;p&gt;To do this in the .htaccess use:&lt;br /&gt;php_flag display_errors on&lt;br /&gt;php_value error_reporting 7&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>To turn on Error Reporting in PHP, this is what I use. You can set this anywhere in your PHP code, but it has to be above the error or else it will not work. This is the easiest way and will work in most hosting environments:</p>
<p>ini_set('display_errors',1);<br />error_reporting(E_ALL|E_STRICT);<br />or if you only want to see Warning Messages and not Notice Messages:</p>
<p>ini_set('display_errors',1);<br />error_reporting(E_ALL);<br />and if you just want all Error Reporting off, simply use this:</p>
<p>error_reporting(0);</p>
<p>To do this in the .htaccess use:<br />php_flag display_errors on<br />php_value error_reporting 7</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/webdesign/php-turn-on-error-reporting#comments</comments>
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			<title>PHP Error Output Notice: Use of undefined constant Y - assumed 'Y' in</title>
			<link>http://www.clevelandcg.com/kb/webdesign/php-error-output-notice-use-of-undefined-constant-y-assumed-y-in</link>
			<pubDate>Tue, 03 Aug 2010 18:57:29 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Website Design</category>			<guid isPermaLink="false">26@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;When using PHP to automatically insert the year for your copyright footer make sure and use 'Y' instead of Y&lt;/p&gt;
&lt;p&gt;For example use&lt;/p&gt;
&lt;p&gt;&amp;lt;div&amp;gt;&lt;br /&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &amp;amp;copy; &amp;lt;? echo date('Y');?&amp;gt; Cleveland Consulting Group. All Rights Reserved&lt;br /&gt;&amp;lt;/div&amp;gt;&lt;/p&gt;
&lt;p&gt;instead of&lt;/p&gt;
&lt;p&gt;&amp;lt;div&amp;gt;&lt;br /&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160; &amp;amp;copy; &amp;lt;? echo date(Y);?&amp;gt; Cleveland Consulting Group. All Rights Reserved&lt;br /&gt;&amp;lt;/div&amp;gt;&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;If you dont you will receive&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Notice&lt;/strong&gt;: Use of undefined constant Y - assumed 'Y' in FOLDERPATH/FILNAME.php on line &lt;strong&gt;#&lt;/strong&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>When using PHP to automatically insert the year for your copyright footer make sure and use 'Y' instead of Y</p>
<p>For example use</p>
<p>&lt;div&gt;<br />&#160;&#160;&#160;&#160; &amp;copy; &lt;? echo date('Y');?&gt; Cleveland Consulting Group. All Rights Reserved<br />&lt;/div&gt;</p>
<p>instead of</p>
<p>&lt;div&gt;<br />&#160;&#160;&#160;&#160; &amp;copy; &lt;? echo date(Y);?&gt; Cleveland Consulting Group. All Rights Reserved<br />&lt;/div&gt;</p>
<p>&#160;</p>
<p>If you dont you will receive</p>
<p><strong>Notice</strong>: Use of undefined constant Y - assumed 'Y' in FOLDERPATH/FILNAME.php on line <strong>#</strong></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/webdesign/php-error-output-notice-use-of-undefined-constant-y-assumed-y-in#comments</comments>
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			<title>How To remove .php extension in url and redirect</title>
			<link>http://www.clevelandcg.com/kb/webdesign/how-to-remove-php-extension-in-url</link>
			<pubDate>Mon, 02 Aug 2010 21:33:00 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Website Design</category>			<guid isPermaLink="false">25@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;I recently had to answer the question, how can I use&amp;#160;.htaccess&amp;#160;to not display&amp;#160;the .php in&amp;#160;the url,&amp;#160;for example going to &lt;a href=&quot;/services&quot;&gt;http://www.clevelandcg.com/services&lt;/a&gt; and that really goes to&amp;#160;&amp;#160;&lt;a href=&quot;/services.php&quot;&gt;http://www.clevelandcg.com/services.php&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;Open up your .htaccess file using your favorite text editor, if you dont have one then you can create one in the directory where you want the rewriting to happen and type in the following. If you already have RewriteEngine On just paste the rest of the text below what you have.&lt;/p&gt;
&lt;p&gt;RewriteEngine On&lt;br /&gt;RewriteRule ^([^.]+)/?$ $1.php?%{QUERY_STRING} [L]&lt;br /&gt;&lt;br /&gt;To selectively&amp;#160;make certain files&amp;#160;redirect you can specify each of them inbetween the () and separate each with a |&lt;br /&gt;&lt;br /&gt;RewriteEngine On&lt;br /&gt;RewriteRule ^(index|contact|register|login|yougetthepicture)/?$ $1.php?%{QUERY_STRING} [L]&lt;/p&gt;
&lt;div&gt;That should do it, you should now update all of your links to not point to the .php for SEO reasons.&lt;/div&gt;
&lt;div&gt;&amp;#160;&lt;/div&gt;
&lt;div&gt;If you dont want to go in and change all of your links you can use this in addition to the above.&lt;/div&gt;
&lt;div&gt;&amp;#160;&lt;/div&gt;
&lt;div&gt;RewriteCond %{THE_REQUEST} ^[A-Z]+\ /([^/]+/)*[^.#?\ ]+\.php([#?][^\ ]*)?\ HTTP/ &lt;br /&gt;RewriteRule ^(([^/]+/)*[^.]+)\.php &lt;a href=&quot;/&quot;&gt;http://www.clevelandcg.com/$1&lt;/a&gt; [R=301,L]&lt;/div&gt;</description>
			<content:encoded><![CDATA[<p>I recently had to answer the question, how can I use&#160;.htaccess&#160;to not display&#160;the .php in&#160;the url,&#160;for example going to <a href="http://www.clevelandcg.com/services">http://www.clevelandcg.com/services</a> and that really goes to&#160;&#160;<a href="http://www.clevelandcg.com/services.php">http://www.clevelandcg.com/services.php</a>.</p>
<p>Open up your .htaccess file using your favorite text editor, if you dont have one then you can create one in the directory where you want the rewriting to happen and type in the following. If you already have RewriteEngine On just paste the rest of the text below what you have.</p>
<p>RewriteEngine On<br />RewriteRule ^([^.]+)/?$ $1.php?%{QUERY_STRING} [L]<br /><br />To selectively&#160;make certain files&#160;redirect you can specify each of them inbetween the () and separate each with a |<br /><br />RewriteEngine On<br />RewriteRule ^(index|contact|register|login|yougetthepicture)/?$ $1.php?%{QUERY_STRING} [L]</p>
<div>That should do it, you should now update all of your links to not point to the .php for SEO reasons.</div>
<div>&#160;</div>
<div>If you dont want to go in and change all of your links you can use this in addition to the above.</div>
<div>&#160;</div>
<div>RewriteCond %{THE_REQUEST} ^[A-Z]+\ /([^/]+/)*[^.#?\ ]+\.php([#?][^\ ]*)?\ HTTP/ <br />RewriteRule ^(([^/]+/)*[^.]+)\.php <a href="http://www.clevelandcg.com/">http://www.clevelandcg.com/$1</a> [R=301,L]</div>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/webdesign/how-to-remove-php-extension-in-url#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=25</wfw:commentRss>
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				<item>
			<title>How to remove a dead inactive decomissioned server from DPM 2010</title>
			<link>http://www.clevelandcg.com/kb/microsoft/how-to-remove-a-dead-inactive-decomissioned-server-from-dpm-2010</link>
			<pubDate>Mon, 02 Aug 2010 18:29:53 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">24@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;Every DPM administrator will have sooner or later this problem.&amp;#160; A server has been removed, decommissioned or went dead suddenly.&amp;#160; But the agent was never installed through the UI so it remains there.&amp;#160; DPM starts to throw errors at you because it&amp;#8217;s not possible anymore to backup that server and you want to delete the agent from the console.&amp;#160; And, of course, business requires that you retain the data for a specific period.&lt;/p&gt;
&lt;p&gt;If that period is within the thresholds that have been set, then there is no problem as you will see later in this post.&amp;#160; However, if you need to maintain the data longer, then you better &amp;#8220;restore&amp;#8221; the data to a tape, so you can store it away for a longer time.&lt;/p&gt;
&lt;p&gt;But, for today, here is the procedure how to remove the &amp;#8216;dead&amp;#8217; agent&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_5B151644.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_336E9A1A.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;17&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;In this screenshot you can see an agent that is not reachable anymore.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_3A21A39D.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_39B570A8.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;51&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;So I tried to remove the agent.&amp;#160; I did right click and choose &lt;strong&gt;Uninstall&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_52450DF8.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_1CCC4BD3.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;100&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;This is the error I&amp;#8217;m getting.&amp;#160; The server is still in one of my protection groups, so I can&amp;#8217;t remove it until I first remove it from the protection group.&lt;/p&gt;
&lt;p&gt;So I&amp;#8217;m going to the protection group&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_1BF3E5E9.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_6204A2FC.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;97&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Right-click and choose &lt;strong&gt;Stop Protection of Group. &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Note: In case you want to remove a server out of a protection group, but don&amp;#8217;t remove the protection group then you need to modify it.&amp;#160; It will automatically create an &lt;strong&gt;Inactive protection for previously protected data &lt;/strong&gt;in the UI&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_0F198FCB.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_56AB68F2.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;186&quot; height=&quot;244&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;I choose to delete the protection group and retain the data&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_42B1D65C.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_1B778D27.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;29&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;After the job, I have an inactive protection for this source&lt;/p&gt;
&lt;p&gt;So back to my management, right-click on the dead server and &lt;strong&gt;Uninstall&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_743D43F1.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_21BE63B5.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;160&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_3A4E0105.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_32C29198.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;218&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;I have to enter my credentials&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_4028A49E.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_6DA9C461.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;160&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The agent is being uninstalled&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_584C0EF9.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_70DBAC49.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;107&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;But as said, the server is dead, so this is not going to work.&amp;#160; DPM now asks me if I want to remove the agent record from the database.&amp;#160; I choose &lt;strong&gt;Yes&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_101E531D.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_048895DE.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;160&quot; /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;At the end, DPM still tells me that the job has failed, but since I told him to remove the record, it should have done the job after all.&amp;#160; And indeed, the server will not be listed anymore in the UI.&lt;/p&gt;
&lt;p&gt;When I go back to protection, I will see that I still have data for that source and still can restore if needed.&amp;#160; Again, don&amp;#8217;t forget to &lt;strong&gt;restore &lt;/strong&gt;to somewhere if you need it longer, otherwise the data will be gone after it&amp;#8217;s protection period is over&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_04787011.png&quot;&gt;&lt;img style=&quot;display: inline; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_3D231A1E.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;244&quot; height=&quot;30&quot; /&gt;&lt;/a&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>Every DPM administrator will have sooner or later this problem.&#160; A server has been removed, decommissioned or went dead suddenly.&#160; But the agent was never installed through the UI so it remains there.&#160; DPM starts to throw errors at you because it&#8217;s not possible anymore to backup that server and you want to delete the agent from the console.&#160; And, of course, business requires that you retain the data for a specific period.</p>
<p>If that period is within the thresholds that have been set, then there is no problem as you will see later in this post.&#160; However, if you need to maintain the data longer, then you better &#8220;restore&#8221; the data to a tape, so you can store it away for a longer time.</p>
<p>But, for today, here is the procedure how to remove the &#8216;dead&#8217; agent</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_5B151644.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_336E9A1A.png" border="0" alt="image" width="244" height="17" /></a></p>
<p>In this screenshot you can see an agent that is not reachable anymore.</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_3A21A39D.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_39B570A8.png" border="0" alt="image" width="244" height="51" /></a></p>
<p>So I tried to remove the agent.&#160; I did right click and choose <strong>Uninstall</strong></p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_52450DF8.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_1CCC4BD3.png" border="0" alt="image" width="244" height="100" /></a></p>
<p>This is the error I&#8217;m getting.&#160; The server is still in one of my protection groups, so I can&#8217;t remove it until I first remove it from the protection group.</p>
<p>So I&#8217;m going to the protection group</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_1BF3E5E9.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_6204A2FC.png" border="0" alt="image" width="244" height="97" /></a></p>
<p>Right-click and choose <strong>Stop Protection of Group. </strong></p>
<p>Note: In case you want to remove a server out of a protection group, but don&#8217;t remove the protection group then you need to modify it.&#160; It will automatically create an <strong>Inactive protection for previously protected data </strong>in the UI</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_0F198FCB.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_56AB68F2.png" border="0" alt="image" width="186" height="244" /></a></p>
<p>I choose to delete the protection group and retain the data</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_42B1D65C.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_1B778D27.png" border="0" alt="image" width="244" height="29" /></a></p>
<p>After the job, I have an inactive protection for this source</p>
<p>So back to my management, right-click on the dead server and <strong>Uninstall</strong></p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_743D43F1.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_21BE63B5.png" border="0" alt="image" width="244" height="160" /></a></p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_3A4E0105.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_32C29198.png" border="0" alt="image" width="244" height="218" /></a></p>
<p>I have to enter my credentials</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_4028A49E.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_6DA9C461.png" border="0" alt="image" width="244" height="160" /></a></p>
<p>The agent is being uninstalled</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_584C0EF9.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_70DBAC49.png" border="0" alt="image" width="244" height="107" /></a></p>
<p>But as said, the server is dead, so this is not going to work.&#160; DPM now asks me if I want to remove the agent record from the database.&#160; I choose <strong>Yes</strong></p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_101E531D.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_048895DE.png" border="0" alt="image" width="244" height="160" /></a></p>
<p>At the end, DPM still tells me that the job has failed, but since I told him to remove the record, it should have done the job after all.&#160; And indeed, the server will not be listed anymore in the UI.</p>
<p>When I go back to protection, I will see that I still have data for that source and still can restore if needed.&#160; Again, don&#8217;t forget to <strong>restore </strong>to somewhere if you need it longer, otherwise the data will be gone after it&#8217;s protection period is over</p>
<p><a href="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_04787011.png"><img style="display: inline; border-width: 0px;" title="image" src="http://scug.be/cfs-file.ashx/__key/CommunityServer.Blogs.Components.WeblogFiles/scdpm/image_5F00_thumb_5F00_3D231A1E.png" border="0" alt="image" width="244" height="30" /></a></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/how-to-remove-a-dead-inactive-decomissioned-server-from-dpm-2010#comments</comments>
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			<title>How to View Database Snapshots in SQL Server Management Studio</title>
			<link>http://www.clevelandcg.com/kb/webdesign/how-to-view-database-snapshots-in-sql-server-management-studio</link>
			<pubDate>Mon, 02 Aug 2010 17:36:23 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Website Design</category>			<guid isPermaLink="false">23@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;This topic explains how to view a database snapshot in Object Explorer.&lt;/p&gt;
&lt;p&gt;Note &lt;br /&gt;To create, revert to, or delete a database snapshot, you must use Transact-SQL.&lt;br /&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;To view a database snapshot on a server&lt;br /&gt;1.In Object Explorer, connect to the instance of the Microsoft SQL Server Database Engine and then expand that instance.&lt;/p&gt;
&lt;p&gt;2.Expand Databases.&lt;/p&gt;
&lt;p&gt;3.Expand Database Snapshots, and select the snapshot you want to view.&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>This topic explains how to view a database snapshot in Object Explorer.</p>
<p>Note <br />To create, revert to, or delete a database snapshot, you must use Transact-SQL.<br />&#160;</p>
<p>To view a database snapshot on a server<br />1.In Object Explorer, connect to the instance of the Microsoft SQL Server Database Engine and then expand that instance.</p>
<p>2.Expand Databases.</p>
<p>3.Expand Database Snapshots, and select the snapshot you want to view.</p>
<p>&#160;</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/webdesign/how-to-view-database-snapshots-in-sql-server-management-studio#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=23</wfw:commentRss>
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			<title>DPM 2010 shows sql snapshots as databases</title>
			<link>http://www.clevelandcg.com/kb/microsoft/dpm-2010-shows-sql-snapshots-as-databases</link>
			<pubDate>Mon, 02 Aug 2010 17:34:01 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">22@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;Auto protecting a sql server with database snapshots with DPM 2010 causes all database snapshots to show up as databases and backup jobs willl show up as failed. The warning you will see in DPM is&lt;/p&gt;
&lt;p&gt;The replica on SQL Server 2005 database SERVER NAME\DATABASE NAME on SERVER NAME is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.&lt;/p&gt;
&lt;p&gt;For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)&amp;#160;&lt;/p&gt;
&lt;p&gt;The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError:The writer experienced a non-transient error.&amp;#160; If the backup process is retried, the error is likely to reoccur.&amp;#160;(0x800423F4))&lt;br /&gt;&lt;br /&gt;Recommended action:&amp;#160;Please check that the Event Service, the VSS service and the shadow copy provider service is running, and check for errors associated with these services in the Application Event Log on the server SERVER NAME. Please allow 10 minutes for VSS to repair itself and then retry the operation.&lt;/p&gt;
&lt;p&gt;For more information on this error, go to &lt;a href=&quot;http://go.microsoft.com/fwlink/?LinkId=132612&quot;&gt;http://go.microsoft.com/fwlink/?LinkId=132612&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;Synchronize with consistency check.&lt;/p&gt;
&lt;p&gt;Run a synchronization job with consistency check...&lt;/p&gt;
&lt;p&gt;To dismiss the alert, click below to&amp;#160;Inactivate alert&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;What the error doesnt tell you is you are trying to backup a snapshot. Microsoft says&lt;/p&gt;
&lt;p&gt;SQL Server&amp;#160;2005 includes database snapshots that appear in the &lt;strong&gt;New Protection Group Wizard&lt;/strong&gt; as regular databases. However, DPM does not support protecting database snapshots for recovery.&lt;/p&gt;
&lt;p&gt;You can log onto you SQL server, open up SQL Server Management Studio,&lt;/p&gt;
&lt;p&gt;1.In Object Explorer, connect to the instance of the Microsoft SQL Server Database Engine and then expand that instance.&lt;/p&gt;
&lt;p&gt;2.Expand Databases.&lt;/p&gt;
&lt;p&gt;3.Expand Database Snapshots, and select the snapshot you want to view.&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;Now that you have confirmed this is a snapshot you can remove it from your protection group, otherwise you will continue to receive critical alerts everytime the snapshot is scheduled to be backed up. Hopefully Microsoft modifes their error desription soon.&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>Auto protecting a sql server with database snapshots with DPM 2010 causes all database snapshots to show up as databases and backup jobs willl show up as failed. The warning you will see in DPM is</p>
<p>The replica on SQL Server 2005 database SERVER NAME\DATABASE NAME on SERVER NAME is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.</p>
<p>For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)&#160;</p>
<p>The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError:The writer experienced a non-transient error.&#160; If the backup process is retried, the error is likely to reoccur.&#160;(0x800423F4))<br /><br />Recommended action:&#160;Please check that the Event Service, the VSS service and the shadow copy provider service is running, and check for errors associated with these services in the Application Event Log on the server SERVER NAME. Please allow 10 minutes for VSS to repair itself and then retry the operation.</p>
<p>For more information on this error, go to <a href="http://go.microsoft.com/fwlink/?LinkId=132612">http://go.microsoft.com/fwlink/?LinkId=132612</a>.</p>
<p>Synchronize with consistency check.</p>
<p>Run a synchronization job with consistency check...</p>
<p>To dismiss the alert, click below to&#160;Inactivate alert</p>
<p>&#160;</p>
<p>What the error doesnt tell you is you are trying to backup a snapshot. Microsoft says</p>
<p>SQL Server&#160;2005 includes database snapshots that appear in the <strong>New Protection Group Wizard</strong> as regular databases. However, DPM does not support protecting database snapshots for recovery.</p>
<p>You can log onto you SQL server, open up SQL Server Management Studio,</p>
<p>1.In Object Explorer, connect to the instance of the Microsoft SQL Server Database Engine and then expand that instance.</p>
<p>2.Expand Databases.</p>
<p>3.Expand Database Snapshots, and select the snapshot you want to view.</p>
<p>&#160;</p>
<p>Now that you have confirmed this is a snapshot you can remove it from your protection group, otherwise you will continue to receive critical alerts everytime the snapshot is scheduled to be backed up. Hopefully Microsoft modifes their error desription soon.</p>]]></content:encoded>
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			<title>Group Policy - Overlapped I/O operation is in progress, Event 1030 from source Userenv</title>
			<link>http://www.clevelandcg.com/kb/microsoft/group-policy-overlapped-i-o-operation-is-in-progress-event-1030-from-source-userenv</link>
			<pubDate>Mon, 02 Aug 2010 01:51:55 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">21@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;em&gt;&lt;br /&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;
&lt;h2 id=&quot;tocHeadRef&quot; class=&quot;subTitle&quot;&gt;&lt;span&gt;&lt;a href=&quot;http://support.microsoft.com/kb/555651&quot;&gt;SUMMARY&lt;/a&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;div class=&quot;sbody&quot;&gt;
&lt;div class=&quot;indent&quot;&gt;&lt;em&gt;Group policy does not get applied to the clients correctly, Event 1030 from source Userenv is logged in the event viewer.&lt;/em&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;h2 id=&quot;tocHeadRef&quot; class=&quot;subTitle&quot;&gt;&lt;span&gt;&lt;a href=&quot;http://support.microsoft.com/kb/555651&quot;&gt;SYMPTOMS&lt;/a&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;div class=&quot;sbody&quot;&gt;&lt;em&gt;Group policy is not applied to the clients.&lt;br /&gt;&lt;br /&gt;Event 1030 from source Userenv is logged in the event viewer.&lt;/em&gt;&lt;br /&gt; &lt;br /&gt;&lt;em&gt;When loading RSOP.MSC an error will be shown on the User or Computer configuration.&amp;#160;&amp;#160;&amp;#160; Right clicking and selecting properties, then the error information tab will show:&lt;/em&gt;&lt;br /&gt;&lt;strong&gt;&lt;em&gt;Group&amp;#160;Policy&amp;#160;Infrastructure&amp;#160;failed&amp;#160;due&amp;#160;to&amp;#160;the&amp;#160;error&amp;#160;listed&amp;#160;below.&amp;#160;Overlapped&amp;#160;I/O&amp;#160;operation&amp;#160;is&amp;#160;in&amp;#160;progress.&lt;/em&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;h2 id=&quot;tocHeadRef&quot; class=&quot;subTitle&quot;&gt;&lt;span&gt;&lt;a href=&quot;http://support.microsoft.com/kb/555651&quot;&gt;RESOLUTION&lt;/a&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;div class=&quot;sbody&quot;&gt;&lt;strong&gt;Open Stored Usernames and Passwords Tool&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;&lt;/strong&gt; &lt;br /&gt;Click Start / Run and type &quot;control keymgr.dll&quot;&lt;br /&gt;Delete the stored password for the Domain Controller that you are connected to.&lt;br /&gt; &lt;br /&gt;Run GPUpdate /force from the command prompt and the issue should be resolved.&lt;/div&gt;
&lt;h2 id=&quot;tocHeadRef&quot; class=&quot;subTitle&quot;&gt;&lt;span&gt;&lt;a href=&quot;http://support.microsoft.com/kb/555651&quot;&gt;MORE INFORMATION&lt;/a&gt;&lt;/span&gt;&lt;/h2&gt;
&lt;div class=&quot;sbody&quot;&gt;There are many other reasons that Event 1030 may be logged in the event viewer.&amp;#160;&amp;#160; Please consult the following articles:&lt;br /&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;290647&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;290647&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;314494&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;314494&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;810907&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;810907&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;832215&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;832215&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;834649&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;834649&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;839499&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;839499&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;839499&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;839499&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;842804&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;842804&lt;/a&gt;&lt;br /&gt;&lt;a href=&quot;http://support.microsoft.com/default.aspx?scid=kb;en-us;883271&quot;&gt;http://support.microsoft.com/default.aspx?scid=kb;en-us;883271&lt;/a&gt;&lt;/div&gt;
&lt;/em&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><em><br /></em></p>
<p><em>
<h2 id="tocHeadRef" class="subTitle"><span><a href="http://support.microsoft.com/kb/555651">SUMMARY</a></span></h2>
<div class="sbody">
<div class="indent"><em>Group policy does not get applied to the clients correctly, Event 1030 from source Userenv is logged in the event viewer.</em></div>
</div>
<h2 id="tocHeadRef" class="subTitle"><span><a href="http://support.microsoft.com/kb/555651">SYMPTOMS</a></span></h2>
<div class="sbody"><em>Group policy is not applied to the clients.<br /><br />Event 1030 from source Userenv is logged in the event viewer.</em><br /> <br /><em>When loading RSOP.MSC an error will be shown on the User or Computer configuration.&#160;&#160;&#160; Right clicking and selecting properties, then the error information tab will show:</em><br /><strong><em>Group&#160;Policy&#160;Infrastructure&#160;failed&#160;due&#160;to&#160;the&#160;error&#160;listed&#160;below.&#160;Overlapped&#160;I/O&#160;operation&#160;is&#160;in&#160;progress.</em></strong></div>
<h2 id="tocHeadRef" class="subTitle"><span><a href="http://support.microsoft.com/kb/555651">RESOLUTION</a></span></h2>
<div class="sbody"><strong>Open Stored Usernames and Passwords Tool</strong><br /><strong></strong> <br />Click Start / Run and type "control keymgr.dll"<br />Delete the stored password for the Domain Controller that you are connected to.<br /> <br />Run GPUpdate /force from the command prompt and the issue should be resolved.</div>
<h2 id="tocHeadRef" class="subTitle"><span><a href="http://support.microsoft.com/kb/555651">MORE INFORMATION</a></span></h2>
<div class="sbody">There are many other reasons that Event 1030 may be logged in the event viewer.&#160;&#160; Please consult the following articles:<br /><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;290647">http://support.microsoft.com/default.aspx?scid=kb;en-us;290647</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;314494">http://support.microsoft.com/default.aspx?scid=kb;en-us;314494</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;810907">http://support.microsoft.com/default.aspx?scid=kb;en-us;810907</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;832215">http://support.microsoft.com/default.aspx?scid=kb;en-us;832215</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;834649">http://support.microsoft.com/default.aspx?scid=kb;en-us;834649</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;839499">http://support.microsoft.com/default.aspx?scid=kb;en-us;839499</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;839499">http://support.microsoft.com/default.aspx?scid=kb;en-us;839499</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;842804">http://support.microsoft.com/default.aspx?scid=kb;en-us;842804</a><br /><a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;883271">http://support.microsoft.com/default.aspx?scid=kb;en-us;883271</a></div>
</em></p>]]></content:encoded>
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			<title>Lots of Free Fonts, they are really free, not like lots of the gimmick sites</title>
			<link>http://www.clevelandcg.com/kb/main/lots-of-free-fonts-they-are-really-free-not-like-lots-of-the-gimmick-sites</link>
			<pubDate>Mon, 02 Aug 2010 01:48:39 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Uncategorized</category>			<guid isPermaLink="false">20@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;a href=&quot;http://www.fontyukle.com/en/&quot;&gt;http://www.fontyukle.com/en/&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;
&lt;p&gt;helvetica Avant Garde futura frutiger helvetica neue Calibri univers arial Futura Md BT eurostile MyriadPro myriad avenir helveticaneue Trade Gothic zurich ITC Avant Garde optima swiss 721 bauhaus Gill Sans MT candara Tw Cen MT gill sans franklin gothic garamond futura Lt rockwell american typewriter DIN Helvetica bold gotham arial narrow avantgarde officina swiss cambria times Lucida eras Swis721 Berlin Sans FB Demi Bodoni Benguiat Square721 clarendon bahamas corbel stone sans Bodoni MT segoe baskerville souvenir rotis Square 721 trajan humanist SWITZERLAND Helvetica LT copperplate sabon arabic standard 07_53 times new roman helvetica condensed berkeley meta CASLON bembo serpentine courier minion century gothic Arial Black palatino MISTRAL didot avant arial rounded kabel century TheSans goudy cooper Adobe Garamond peignot COCHIN script swis pristina albertus centaur arial tur snell memphis english bookman swis721 bt&lt;/p&gt;
&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><a href="http://www.fontyukle.com/en/">http://www.fontyukle.com/en/</a></p>
<p>
<p>helvetica Avant Garde futura frutiger helvetica neue Calibri univers arial Futura Md BT eurostile MyriadPro myriad avenir helveticaneue Trade Gothic zurich ITC Avant Garde optima swiss 721 bauhaus Gill Sans MT candara Tw Cen MT gill sans franklin gothic garamond futura Lt rockwell american typewriter DIN Helvetica bold gotham arial narrow avantgarde officina swiss cambria times Lucida eras Swis721 Berlin Sans FB Demi Bodoni Benguiat Square721 clarendon bahamas corbel stone sans Bodoni MT segoe baskerville souvenir rotis Square 721 trajan humanist SWITZERLAND Helvetica LT copperplate sabon arabic standard 07_53 times new roman helvetica condensed berkeley meta CASLON bembo serpentine courier minion century gothic Arial Black palatino MISTRAL didot avant arial rounded kabel century TheSans goudy cooper Adobe Garamond peignot COCHIN script swis pristina albertus centaur arial tur snell memphis english bookman swis721 bt</p>
</p>]]></content:encoded>
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			<title>Time Required to Transmit Data over a Network at Various Speeds</title>
			<link>http://www.clevelandcg.com/kb/microsoft/time-required-to-transmit-data-over-a-network-at-various-speeds</link>
			<pubDate>Mon, 02 Aug 2010 01:35:19 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">19@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;Replica Creation&lt;/p&gt;
&lt;p&gt;Applies To: System Center Data Protection Manager 2010&lt;/p&gt;
&lt;div id=&quot;mainSection&quot;&gt;
&lt;div id=&quot;mainBody&quot;&gt;
&lt;p&gt;In DPM, a replica is a complete copy of the protected data on a single volume, database, or storage group. The DPM protection agent on the protected computer sends the data selected for protection to the DPM server. A replica of each member in the protection group is created. Replica creation is one of the more resource-intensive DPM operations, with its greatest impact being on network resources.&lt;/p&gt;
&lt;p&gt;Typically, the performance of the replica creation will be limited by the speed of the network connection between the DPM server and the protected computers. That is, the amount of time that it takes to transfer a 1-gigabyte (GB) volume from a protected computer to the DPM server will be determined by the amount of data per second that the network can transmit.&lt;/p&gt;
&lt;p&gt;The following table shows the amount of time it would take, at different network speeds, to transmit various amounts of data under optimal conditions. Times are given in hours, except where specified as minutes.&lt;/p&gt;
&lt;h3 class=&quot;subHeading&quot;&gt;Time Required to Transmit Data over a Network at Various Speeds&lt;/h3&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;div class=&quot;image_block&quot;&gt;&lt;a href=&quot;/kb/media/blogs/KB/dpm_network_speeds.png&quot;&gt;&lt;img src=&quot;/kb/media/blogs/KB/dpm_network_speeds.png&quot; alt=&quot;&quot; width=&quot;600&quot; /&gt;&lt;/a&gt;&lt;/div&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;div class=&quot;alert&quot;&gt;
&lt;table border=&quot;0&quot;&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;th align=&quot;left&quot;&gt;&lt;img src=&quot;http://i.technet.microsoft.com/ff399619.note(en-us,TechNet.10).gif&quot; alt=&quot;note&quot; /&gt;Note&lt;/th&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td&gt;In the preceding table, Gbps = gigabits per second, Mbps = megabits per second, and Kbps = kilobits per second. The figures for a network speed of 1 Gbps assume that the disk speed on the DPM server and the protected computer are not a bottleneck. Typically, the time to complete initial replica (IR) creation can be calculated as follows:
&lt;p&gt;IR: hours = ((data size in MB) / (.8 x network speed in MB/s)) / 3600&lt;/p&gt;
&lt;p&gt;Note 1: Convert network speed from bits to bytes by dividing by 8.&lt;/p&gt;
&lt;p&gt;Note 2: The network speed is multiplied by .8 because the maximum network efficiency is approximately 80%.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;On an extremely fast network, such as a gigabit connection, the speed of replica creation will be determined by the disk speed of the DPM server or that of the protected computer, whichever is slower.&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;The impact of replica creation on network performance can be reduced by using network bandwidth usage throttling. For more information, see&amp;#160;&lt;a id=&quot;ctl00_MTCS_main_ctl02&quot; href=&quot;http://technet.microsoft.com/en-us/library/ff399514.aspx&quot;&gt;Using Network Bandwidth Usage Throttling&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;To avoid the network load of replica creation, you can create replicas manually from tape or other removable media when creating the initial replica, which can take from hours to days depending on the amount of data to protect. For more information, see&amp;#160;&lt;a id=&quot;ctl00_MTCS_main_ctl03&quot; href=&quot;http://technet.microsoft.com/en-us/library/ff399721.aspx&quot;&gt;Creating Replicas Manually&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;If the network goes down during synchronization, DPM will attempt to continue the synchronization from the point where it left off last. If the network goes down during consistency check, DPM will attempt to continue the check if the network comes back up in five minutes. However, if the network remains down for longer than 5 minutes the replica is marked as Inconsistent.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;</description>
			<content:encoded><![CDATA[<p>Replica Creation</p>
<p>Applies To: System Center Data Protection Manager 2010</p>
<div id="mainSection">
<div id="mainBody">
<p>In DPM, a replica is a complete copy of the protected data on a single volume, database, or storage group. The DPM protection agent on the protected computer sends the data selected for protection to the DPM server. A replica of each member in the protection group is created. Replica creation is one of the more resource-intensive DPM operations, with its greatest impact being on network resources.</p>
<p>Typically, the performance of the replica creation will be limited by the speed of the network connection between the DPM server and the protected computers. That is, the amount of time that it takes to transfer a 1-gigabyte (GB) volume from a protected computer to the DPM server will be determined by the amount of data per second that the network can transmit.</p>
<p>The following table shows the amount of time it would take, at different network speeds, to transmit various amounts of data under optimal conditions. Times are given in hours, except where specified as minutes.</p>
<h3 class="subHeading">Time Required to Transmit Data over a Network at Various Speeds</h3>
<p>&#160;</p>
<div class="image_block"><a href="http://www.clevelandcg.com/kb/media/blogs/KB/dpm_network_speeds.png"><img src="http://www.clevelandcg.com/kb/media/blogs/KB/dpm_network_speeds.png" alt="" width="600" /></a></div>
<p>&#160;</p>
<div class="alert">
<table border="0">
<tbody>
<tr>
<th align="left"><img src="http://i.technet.microsoft.com/ff399619.note(en-us,TechNet.10).gif" alt="note" />Note</th>
</tr>
<tr>
<td>In the preceding table, Gbps = gigabits per second, Mbps = megabits per second, and Kbps = kilobits per second. The figures for a network speed of 1 Gbps assume that the disk speed on the DPM server and the protected computer are not a bottleneck. Typically, the time to complete initial replica (IR) creation can be calculated as follows:
<p>IR: hours = ((data size in MB) / (.8 x network speed in MB/s)) / 3600</p>
<p>Note 1: Convert network speed from bits to bytes by dividing by 8.</p>
<p>Note 2: The network speed is multiplied by .8 because the maximum network efficiency is approximately 80%.</p>
</td>
</tr>
</tbody>
</table>
<p>On an extremely fast network, such as a gigabit connection, the speed of replica creation will be determined by the disk speed of the DPM server or that of the protected computer, whichever is slower.</p>
</div>
<p>The impact of replica creation on network performance can be reduced by using network bandwidth usage throttling. For more information, see&#160;<a id="ctl00_MTCS_main_ctl02" href="http://technet.microsoft.com/en-us/library/ff399514.aspx">Using Network Bandwidth Usage Throttling</a>.</p>
<p>To avoid the network load of replica creation, you can create replicas manually from tape or other removable media when creating the initial replica, which can take from hours to days depending on the amount of data to protect. For more information, see&#160;<a id="ctl00_MTCS_main_ctl03" href="http://technet.microsoft.com/en-us/library/ff399721.aspx">Creating Replicas Manually</a>.</p>
<p>If the network goes down during synchronization, DPM will attempt to continue the synchronization from the point where it left off last. If the network goes down during consistency check, DPM will attempt to continue the check if the network comes back up in five minutes. However, if the network remains down for longer than 5 minutes the replica is marked as Inconsistent.</p>
</div>
</div>]]></content:encoded>
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			<title>Event ID: 7000 - The DS1410D service failed to start</title>
			<link>http://www.clevelandcg.com/kb/citrix/event-id-7000-the-ds1410d-service-failed-to-start</link>
			<pubDate>Mon, 02 Aug 2010 01:33:17 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Citrix</category>			<guid isPermaLink="false">18@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Symptoms&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;The following error message appears in the event log:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Event ID: 7000&lt;br /&gt;User: N/A&lt;br /&gt;Source: Service Control Manager&lt;br /&gt;Description: The DS1410D service failed to start due to the following error: The system cannot find the file specified.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Cause&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;The DS1410D service is used by the parallel port adapter. If the server does not have a parallel port it will fail to find the specified device.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Resolution&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;&lt;strong&gt;Caution! &lt;/strong&gt;This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;1. Delete/rename the following files: DS1410D.SYS and IB10E32.DLL. This will disable any parallel port operation.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;2. Backup and remove the DS1410D registry key located under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;This will disable the operating system trying to load the DS1410D.SYS driver at start up.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;3. Restart (for the current driver and service to be unloaded from memory).&lt;/span&gt;&lt;/p&gt;
&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>
<p><span><strong>Symptoms</strong></span></p>
<p><span>The following error message appears in the event log:</span></p>
<p><span>Event ID: 7000<br />User: N/A<br />Source: Service Control Manager<br />Description: The DS1410D service failed to start due to the following error: The system cannot find the file specified.</span></p>
<p><span><strong>Cause</strong></span></p>
<p><span>The DS1410D service is used by the parallel port adapter. If the server does not have a parallel port it will fail to find the specified device.</span></p>
<p><span><strong>Resolution</strong></span></p>
<p><span><strong>Caution! </strong>This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.</span></p>
<p><span>1. Delete/rename the following files: DS1410D.SYS and IB10E32.DLL. This will disable any parallel port operation.</span></p>
<p><span>2. Backup and remove the DS1410D registry key located under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services.</span></p>
<p><span>This will disable the operating system trying to load the DS1410D.SYS driver at start up.</span></p>
<p><span>3. Restart (for the current driver and service to be unloaded from memory).</span></p>
</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/citrix/event-id-7000-the-ds1410d-service-failed-to-start#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=18</wfw:commentRss>
		</item>
				<item>
			<title>Remotely Shutdown, Restart or Log Off the local or network computers</title>
			<link>http://www.clevelandcg.com/kb/microsoft/remotely-shutdown-restart-or-log-off-the-local-or-network-computers</link>
			<pubDate>Mon, 02 Aug 2010 01:27:59 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">17@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Problem&lt;br /&gt;&lt;/strong&gt;&lt;/span&gt;When installing a SQL Server cluster, Services Packs, Hotfixes, etc.. there may be a need to reboot both the nodes for changes to take affect and to reboot the server we have to login to each node which is time consuming. Also, there may be a time when you are not able to login to the server after a reboot due to the server being hung. In this tip we will take a look at the SHUTDOWN command and how it could be used.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Solution&lt;br /&gt;&lt;/strong&gt;&lt;/span&gt;This article will guide you through how to use the DOS SHUTDOWN command in Windows to remotely shutdown, restart or log off the local or network computer..&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Shutdown command is useful for these scenarios:&lt;/strong&gt;&lt;br /&gt;1. In case we have to restart multiple computers&lt;br /&gt;2. Server is pingable, but not allowing user to login, in that case we can restart the server remotely&lt;br /&gt;3. User is able to login, but can see only a blue screen, so at that time we can remotely restart the computer&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;Permission&lt;/strong&gt;&lt;br /&gt;You must have administrative access to the local or network computer to restart it remotely. For multiple computers in the domain it is recommended to use the Domain Administrator account.&amp;#160;&lt;strong&gt;&lt;br /&gt;&lt;br /&gt;Command Syntax&lt;/strong&gt;&lt;br /&gt;Usage: shutdown [-i | -l | -s | -r | -a] [-f] [-m \\computername] [-t xx] [-c &quot;comment&quot;] [-d up:xx:yy]&lt;/p&gt;
&lt;hr /&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;div&gt;
&lt;table id=&quot;table2&quot; class=&quot;style1&quot; border=&quot;0&quot; cellspacing=&quot;0&quot; cellpadding=&quot;4&quot;&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-i
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Show the graphical user interface of shutdown window
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-l
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;To log off from the machine. Make sure that you are not using &amp;#8211;l switch with &amp;#8211;m switch
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-s
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Shutdown the desired computer
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-r
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Shutdown and restart the computer
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-a
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Abort a system shutdown
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-m
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-m\\machine name is used for to shutdown/restart/abort remote computer
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-f
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Forces running application to close without warning
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-t
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-t xx set timeout for shutdown command to xx seconds
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-c
&lt;/pre&gt;
&lt;/td&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;-c&amp;#8221;comment&amp;#8221; to add shutdown comment, you can add up to max 127 characters
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p&gt;&lt;br /&gt;You can also see above output by executing&amp;#160;&lt;strong&gt;shutdown \?&lt;/strong&gt; command from DOS&amp;#160;&lt;br /&gt;&lt;br /&gt;&lt;strong&gt;SHUTDOWN command using GUI&lt;/strong&gt;&lt;br /&gt;Go to -&amp;gt;&amp;#160;&lt;strong&gt;Run&lt;/strong&gt; --&amp;#160;&lt;strong&gt;Cmd&lt;/strong&gt; -- type the&amp;#160;&lt;strong&gt;shutdown &amp;#8211;I&lt;/strong&gt; command&lt;/p&gt;
&lt;p align=&quot;center&quot;&gt;&lt;img src=&quot;http://www.mssqltips.com/tipimages2/2010_RunPicture.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;347&quot; height=&quot;186&quot; /&gt;&lt;/p&gt;
&lt;p&gt;Here you can select the different options (Restart/Shutdown/Log Off) as per your need. Click on&amp;#160;&lt;strong&gt;Add&amp;#8230; &lt;/strong&gt;button to add the remote server name.&lt;/p&gt;
&lt;p align=&quot;center&quot;&gt;&lt;img src=&quot;http://www.mssqltips.com/tipimages2/2010_shutdowngui.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; width=&quot;700&quot; height=&quot;406&quot; /&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Execute SHUTDOWN command using command prompt&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;table id=&quot;table2&quot; style=&quot;width: 600px;&quot; border=&quot;1&quot; cellspacing=&quot;0&quot; cellpadding=&quot;4&quot;&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td bgcolor=&quot;#c0c0c0&quot;&gt;
&lt;pre&gt;Here I am restarting remote server (MSSSQLBOX) from the command prompt
&lt;em&gt;shutdown &amp;#8211;m \\mssqlbox &amp;#8211;r&lt;/em&gt;
If you get an access denied/permission error, use the NET USE command
&lt;em&gt;net use \\machine /USER:&lt;/em&gt;
&lt;em&gt;shutdown -r -f -m \\machine name&lt;/em&gt;
&lt;/pre&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/div&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Next Steps&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Take some time to lear about the different switches&lt;/li&gt;
&lt;li&gt;Create a batch file by adding a number of servers with the SHUTDOWN command&lt;/li&gt;
&lt;li&gt;Execute shutdown command by using the time (-s,-t) and immediately execute the abort (-a) command&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>&#160;</p>
<p><span style="text-decoration: underline;"><strong>Problem<br /></strong></span>When installing a SQL Server cluster, Services Packs, Hotfixes, etc.. there may be a need to reboot both the nodes for changes to take affect and to reboot the server we have to login to each node which is time consuming. Also, there may be a time when you are not able to login to the server after a reboot due to the server being hung. In this tip we will take a look at the SHUTDOWN command and how it could be used.</p>
<p><span style="text-decoration: underline;"><strong>Solution<br /></strong></span>This article will guide you through how to use the DOS SHUTDOWN command in Windows to remotely shutdown, restart or log off the local or network computer..</p>
<p><strong>Shutdown command is useful for these scenarios:</strong><br />1. In case we have to restart multiple computers<br />2. Server is pingable, but not allowing user to login, in that case we can restart the server remotely<br />3. User is able to login, but can see only a blue screen, so at that time we can remotely restart the computer<br /><br /><strong>Permission</strong><br />You must have administrative access to the local or network computer to restart it remotely. For multiple computers in the domain it is recommended to use the Domain Administrator account.&#160;<strong><br /><br />Command Syntax</strong><br />Usage: shutdown [-i | -l | -s | -r | -a] [-f] [-m \\computername] [-t xx] [-c "comment"] [-d up:xx:yy]</p>
<hr />
<p>&#160;</p>
<div>
<table id="table2" class="style1" border="0" cellspacing="0" cellpadding="4">
<tbody>
<tr>
<td bgcolor="#c0c0c0">
<pre>-i
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>Show the graphical user interface of shutdown window
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-l
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>To log off from the machine. Make sure that you are not using &#8211;l switch with &#8211;m switch
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-s
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>Shutdown the desired computer
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-r
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>Shutdown and restart the computer
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-a
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>Abort a system shutdown
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-m
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>-m\\machine name is used for to shutdown/restart/abort remote computer
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-f
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>Forces running application to close without warning
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-t
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>-t xx set timeout for shutdown command to xx seconds
</pre>
</td>
</tr>
<tr>
<td bgcolor="#c0c0c0">
<pre>-c
</pre>
</td>
<td bgcolor="#c0c0c0">
<pre>-c&#8221;comment&#8221; to add shutdown comment, you can add up to max 127 characters
</pre>
</td>
</tr>
</tbody>
</table>
</div>
<p><br />You can also see above output by executing&#160;<strong>shutdown \?</strong> command from DOS&#160;<br /><br /><strong>SHUTDOWN command using GUI</strong><br />Go to -&gt;&#160;<strong>Run</strong> --&#160;<strong>Cmd</strong> -- type the&#160;<strong>shutdown &#8211;I</strong> command</p>
<p align="center"><img src="http://www.mssqltips.com/tipimages2/2010_RunPicture.jpg" border="0" alt="" width="347" height="186" /></p>
<p>Here you can select the different options (Restart/Shutdown/Log Off) as per your need. Click on&#160;<strong>Add&#8230; </strong>button to add the remote server name.</p>
<p align="center"><img src="http://www.mssqltips.com/tipimages2/2010_shutdowngui.jpg" border="0" alt="" width="700" height="406" /></p>
<p><strong>Execute SHUTDOWN command using command prompt</strong></p>
<div>
<table id="table2" style="width: 600px;" border="1" cellspacing="0" cellpadding="4">
<tbody>
<tr>
<td bgcolor="#c0c0c0">
<pre>Here I am restarting remote server (MSSSQLBOX) from the command prompt
<em>shutdown &#8211;m \\mssqlbox &#8211;r</em>
If you get an access denied/permission error, use the NET USE command
<em>net use \\machine /USER:</em>
<em>shutdown -r -f -m \\machine name</em>
</pre>
</td>
</tr>
</tbody>
</table>
</div>
<p><span style="text-decoration: underline;"><strong>Next Steps</strong></span></p>
<ul>
<li>Take some time to lear about the different switches</li>
<li>Create a batch file by adding a number of servers with the SHUTDOWN command</li>
<li>Execute shutdown command by using the time (-s,-t) and immediately execute the abort (-a) command</li>
</ul>
<p>&#160;</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/remotely-shutdown-restart-or-log-off-the-local-or-network-computers#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=17</wfw:commentRss>
		</item>
				<item>
			<title>Configuring Windows Instant File Initialization for SQL Server 2005</title>
			<link>http://www.clevelandcg.com/kb/microsoft/configuring-windows-instant-file-initialization-for-sql-server-2005</link>
			<pubDate>Mon, 02 Aug 2010 01:25:48 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">16@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;
&lt;table id=&quot;table5&quot; style=&quot;width: 100%;&quot; border=&quot;0&quot; cellspacing=&quot;0&quot; cellpadding=&quot;5&quot;&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td valign=&quot;center&quot;&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Problem&lt;br /&gt;&lt;/strong&gt;&lt;/span&gt;SQL Server 2005 supports&amp;#160;&lt;a href=&quot;http://msdn.microsoft.com/en-us/library/ms175935(SQL.90).aspx&quot;&gt;Database Instant File Initialization&lt;/a&gt; which skips zeroing out data pages that can reduce the time when performing operations like creating databases, adding files to an existing database, increasing the size of an existing database file manually or thru autogrowth or restoring a database or filegroup. But how do we make sure that SQL Server is using this feature?&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Solution&lt;br /&gt;&lt;/strong&gt;&lt;/span&gt;In previous versions of SQL Server, data and log files are first initialized by filling the files with zeros when you perform one of the previously mentioned operations. This is very critical in disaster recovery and restore operations especially when dealing with very large databases.&lt;/p&gt;
&lt;p&gt;With SQL Server 2005, instant file initialization is introduced. What this does is it skips the zeroing out of the data on disk, thereby, not overwriting the previous data written on the disk. The operating system just allocates the disk space, but the contents of the file is actually what is originally on the disk. This feature is available on all editions of SQL Server 2005 running on Windows Server 2003 or Windows XP on an NTFS file system.&lt;/p&gt;
&lt;p&gt;Even though it is available, your instance might not be configured to use it. To do so, you should give your SQL Server service account or the local group&amp;#160;&lt;strong&gt;SQLServerMSSQLUser$instancename&lt;/strong&gt; the&lt;strong&gt;SE_MANAGE_VOLUME_NAME&lt;/strong&gt; privilege. The&amp;#160;&lt;strong&gt;SQLServerMSSQLUser$instancename&lt;/strong&gt; local group is created when you install SQL Server 2005 and adds the SQL Server service account to it. To do this, the service account or local group has to be granted the &quot;&lt;strong&gt;Perform Volume Maintenance Task&lt;/strong&gt;&quot; local security right. By default, the local Administrators group already has this permission so if your service account is a member of this group, you don't have to do anything.&lt;/p&gt;
&lt;p align=&quot;center&quot;&gt;&lt;img src=&quot;http://www.mssqltips.com/tipimages/1572_1.jpg&quot; border=&quot;1&quot; alt=&quot;&quot; /&gt;&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;Note that this is only applicable to data files and not log files so if you have a large transaction log file as part of your database backups, the database files will be created instantaneously but not the log files. They have to be zeroed out first before being written to disk.&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td width=&quot;719&quot;&gt;
&lt;p&gt;&lt;strong&gt;Considerations&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Even though this improves file increase performance on autogrow events, this should not be used as a substitute for properly sizing your database files to minimize, if not prevent, autogrowth. Also, if you give this permission to the service account while the SQL Server service is running, you have to stop and restart the service in order for the feature to take effect. You can also run the command&amp;#160;&lt;strong&gt;gpupdate /force&lt;/strong&gt; to apply the modification in the security policy immediately.&lt;/p&gt;
&lt;p&gt;There is also a security risk to doing this. There is a possibility of accessing the non-zeroed data on disk by an unauthorized account. Imagine a dropped database whose data file has not been zeroed out on disk. Any user can access the data if no discretionary access control list (DACL) is defined on the file since the DACL is only applied while the database files are being used by SQL Server. If the potential for disclosing deleted content is a concern, it is recommended that you explicitly apply restrictive DACLs on your database files and backups when they are detached to SQL Server. A good discussion of the security implications of instant file initialization is available on&amp;#160;&lt;a href=&quot;http://www.microsoft.com/technet/prodtechnol/sql/2005/physdbstor.mspx&quot;&gt;Microsoft's physical database storage design site&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Next Steps&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Configure your SQL Server 2005 instances to use instant file initialization&lt;/li&gt;
&lt;li&gt;Test it by trying to restore a large database (anything greater than 100GB) on a SQL Server 2005 instance
&lt;ul&gt;
&lt;li&gt;On a test server, without the permission, restore the database backup and measure the restore time&lt;/li&gt;
&lt;li&gt;Drop the restored database and stop the SQL Server service&lt;/li&gt;
&lt;li&gt;Grant the &quot;&lt;strong&gt;Perform Volume Maintenance Task&lt;/strong&gt;&quot; permission on the SQL Server service account and restart the service&lt;/li&gt;
&lt;li&gt;Restore the database backup again and measure the restore time&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>
<table id="table5" style="width: 100%;" border="0" cellspacing="0" cellpadding="5">
<tbody>
<tr>
<td valign="center">
<p><span style="text-decoration: underline;"><strong>Problem<br /></strong></span>SQL Server 2005 supports&#160;<a href="http://msdn.microsoft.com/en-us/library/ms175935(SQL.90).aspx">Database Instant File Initialization</a> which skips zeroing out data pages that can reduce the time when performing operations like creating databases, adding files to an existing database, increasing the size of an existing database file manually or thru autogrowth or restoring a database or filegroup. But how do we make sure that SQL Server is using this feature?</p>
<p><span style="text-decoration: underline;"><strong>Solution<br /></strong></span>In previous versions of SQL Server, data and log files are first initialized by filling the files with zeros when you perform one of the previously mentioned operations. This is very critical in disaster recovery and restore operations especially when dealing with very large databases.</p>
<p>With SQL Server 2005, instant file initialization is introduced. What this does is it skips the zeroing out of the data on disk, thereby, not overwriting the previous data written on the disk. The operating system just allocates the disk space, but the contents of the file is actually what is originally on the disk. This feature is available on all editions of SQL Server 2005 running on Windows Server 2003 or Windows XP on an NTFS file system.</p>
<p>Even though it is available, your instance might not be configured to use it. To do so, you should give your SQL Server service account or the local group&#160;<strong>SQLServerMSSQLUser$instancename</strong> the<strong>SE_MANAGE_VOLUME_NAME</strong> privilege. The&#160;<strong>SQLServerMSSQLUser$instancename</strong> local group is created when you install SQL Server 2005 and adds the SQL Server service account to it. To do this, the service account or local group has to be granted the "<strong>Perform Volume Maintenance Task</strong>" local security right. By default, the local Administrators group already has this permission so if your service account is a member of this group, you don't have to do anything.</p>
<p align="center"><img src="http://www.mssqltips.com/tipimages/1572_1.jpg" border="1" alt="" /></p>
<p align="justify">&#160;</p>
<p>Note that this is only applicable to data files and not log files so if you have a large transaction log file as part of your database backups, the database files will be created instantaneously but not the log files. They have to be zeroed out first before being written to disk.</p>
</td>
</tr>
</tbody>
<tbody>
<tr>
<td width="719">
<p><strong>Considerations</strong></p>
<p>Even though this improves file increase performance on autogrow events, this should not be used as a substitute for properly sizing your database files to minimize, if not prevent, autogrowth. Also, if you give this permission to the service account while the SQL Server service is running, you have to stop and restart the service in order for the feature to take effect. You can also run the command&#160;<strong>gpupdate /force</strong> to apply the modification in the security policy immediately.</p>
<p>There is also a security risk to doing this. There is a possibility of accessing the non-zeroed data on disk by an unauthorized account. Imagine a dropped database whose data file has not been zeroed out on disk. Any user can access the data if no discretionary access control list (DACL) is defined on the file since the DACL is only applied while the database files are being used by SQL Server. If the potential for disclosing deleted content is a concern, it is recommended that you explicitly apply restrictive DACLs on your database files and backups when they are detached to SQL Server. A good discussion of the security implications of instant file initialization is available on&#160;<a href="http://www.microsoft.com/technet/prodtechnol/sql/2005/physdbstor.mspx">Microsoft's physical database storage design site</a>.</p>
<p><span style="text-decoration: underline;"><strong>Next Steps</strong></span></p>
<ul>
<li>Configure your SQL Server 2005 instances to use instant file initialization</li>
<li>Test it by trying to restore a large database (anything greater than 100GB) on a SQL Server 2005 instance
<ul>
<li>On a test server, without the permission, restore the database backup and measure the restore time</li>
<li>Drop the restored database and stop the SQL Server service</li>
<li>Grant the "<strong>Perform Volume Maintenance Task</strong>" permission on the SQL Server service account and restart the service</li>
<li>Restore the database backup again and measure the restore time</li>
</ul>
</li>
</ul>
</td>
</tr>
</tbody>
</table>
</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/configuring-windows-instant-file-initialization-for-sql-server-2005#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=16</wfw:commentRss>
		</item>
				<item>
			<title>Backup Exec for Windows Servers: Daylight Savings Time (DST) change may cause missed jobs</title>
			<link>http://www.clevelandcg.com/kb/main/backup-exec-for-windows-servers-daylight-savings-time-dst-change-may-cause-missed-jobs</link>
			<pubDate>Mon, 02 Aug 2010 01:19:40 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Uncategorized</category>			<guid isPermaLink="false">15@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;
&lt;h3&gt;Description&lt;/h3&gt;
&lt;br /&gt;
&lt;div class=&quot;content&quot;&gt;The job was scheduled to run, but the availability window closed before the job could start.&lt;/div&gt;
&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Problem&lt;/strong&gt;&lt;/p&gt;
&lt;div class=&quot;attr PROBLEM&quot;&gt;&lt;br /&gt;
&lt;div class=&quot;content&quot;&gt;Backup Exec for Windows Servers: Daylight Savings Time (DST) change may cause missed jobs&lt;/div&gt;
&lt;/div&gt;
&lt;div class=&quot;attr ERROR&quot;&gt;
&lt;h3&gt;Error&lt;/h3&gt;
&lt;br /&gt;
&lt;div class=&quot;content&quot;&gt;e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.&lt;/div&gt;
&lt;/div&gt;
&lt;div class=&quot;attr SOLUTION&quot;&gt;
&lt;h3&gt;Solution&lt;/h3&gt;
&lt;br /&gt;
&lt;div class=&quot;content&quot;&gt;
&lt;div class=&quot;Normal&quot;&gt;Following daylight savings time clock adjustments, regularly scheduled Backup Exec for Windows Servers (BEWS) jobs will occur one hour before or one hour after the previously defined schedule.&amp;#160;&lt;strong&gt;Unless otherwise noted below for a specific version of BEWS, this will only occur once until the scheduled jobs normalize to accommodate daylight savings time and no action is necessary to resolve this issue&lt;/strong&gt;. &amp;#160;Backup Exec will automatically correct itself following this one-time occurrence. To avoid the second instance of jobs running the day after the switch to or from daylight savings time, jobs may be placed on hold or canceled prior to the time change.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Summary of available versions of Backup Exec for Windows Servers&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 12.0 and 12.5 for Windows Servers&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;There are currently no known issues regarding Daylight Savings Time (DST) with these versions. &amp;#185;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 11d for Windows Servers revision 7170&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Please attempt the following workaround prior to opening a new support case:&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;1) In Backup Exec, Click&amp;#160;&lt;strong&gt;Tools&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;2) Click&amp;#160;&lt;strong&gt;Backup Exec Services&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;3) This will open&amp;#160;&lt;strong&gt;Backup Exec Services Manager&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;4) Click&lt;strong&gt; Restart all services&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;Note: &lt;/strong&gt;Rebooting the server will not accomplish the same results as what is listed above. &amp;#160;If a media server is rebooted, perform the steps listed above after the reboot completes. &amp;#160;In addition, this workaround only resets the clock for jobs that have already been missed. Any new jobs will run without scheduling error, however, any jobs that are scheduled to run after DST (i.e. DST occurs on Sunday, and the job is scheduled on Wednesday) will display &quot;Missed&quot; in Job status for their first run, and run successfully thereafter.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;To test the validity of this workaround in an environment:&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;1) Create a new job&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;2) Select a single file from the Media Server to be backed up&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;3) Set the schedule for 1-5 minutes from the current time&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;4) Wait for the job to begin running&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;If these steps cause the test job to begin running, Backup Exec is re-synchronized with the system time and should function normally.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 11d for Windows Servers revision 6235&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Apply the service pack below for the version of Windows being used:&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;Backup Exec 11.0 revision 6235 Service Pack 3 - 32bit download &lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;a href=&quot;http://support.veritas.com/docs/303197&quot;&gt;http://support.veritas.com/docs/303197&lt;/a&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;Backup Exec 11.0 revision 6235 Service Pack 3 - x64bit download&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;a href=&quot;http://support.veritas.com/docs/303198&quot;&gt;http://support.veritas.com/docs/303198&lt;/a&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 10d (10.1) for Windows Servers revision 5629&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;This is a known issue in this version and has no version specific workaround or Hotfix.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST the copied job should be a run one time only job. &amp;#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 10.0 for Windows Servers revision 5520&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;This is a known issue in this version and has no version specific workaround or Hotfix.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST (March 11th 3am) the copied job should be a run one time only job. &amp;#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Backup Exec 10.0 for Windows Servers revision 5484&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;This is a known issue in this version and has no version specific workaround or Hotfix.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST (March 11th 3am) the copied job should be a run one time only job. &amp;#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&amp;#185; This statement is based on evaluated issues by the Technical Support staff. &amp;#160;This condition is subject to change should Symantec discover this statement is no longer valid.&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;&lt;strong&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;Leap Second&lt;/span&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;div class=&quot;Normal&quot;&gt;Leap Second adjustments are made to UTC (Coordinated Universal Time) to synchronize it with changes in the earth's rotation. These changes may occur twice per year and do not affect the accurate performance of any version of Backup Exec.&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>
<h3>Description</h3>
<br />
<div class="content">The job was scheduled to run, but the availability window closed before the job could start.</div>
</p>
<p><strong>Problem</strong></p>
<div class="attr PROBLEM"><br />
<div class="content">Backup Exec for Windows Servers: Daylight Savings Time (DST) change may cause missed jobs</div>
</div>
<div class="attr ERROR">
<h3>Error</h3>
<br />
<div class="content">e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed.</div>
</div>
<div class="attr SOLUTION">
<h3>Solution</h3>
<br />
<div class="content">
<div class="Normal">Following daylight savings time clock adjustments, regularly scheduled Backup Exec for Windows Servers (BEWS) jobs will occur one hour before or one hour after the previously defined schedule.&#160;<strong>Unless otherwise noted below for a specific version of BEWS, this will only occur once until the scheduled jobs normalize to accommodate daylight savings time and no action is necessary to resolve this issue</strong>. &#160;Backup Exec will automatically correct itself following this one-time occurrence. To avoid the second instance of jobs running the day after the switch to or from daylight savings time, jobs may be placed on hold or canceled prior to the time change.</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Summary of available versions of Backup Exec for Windows Servers</span></strong></div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 12.0 and 12.5 for Windows Servers</span></strong></div>
<div class="Normal">There are currently no known issues regarding Daylight Savings Time (DST) with these versions. &#185;</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 11d for Windows Servers revision 7170</span></strong></div>
<div class="Normal">Please attempt the following workaround prior to opening a new support case:</div>
<div class="Normal">1) In Backup Exec, Click&#160;<strong>Tools</strong></div>
<div class="Normal">2) Click&#160;<strong>Backup Exec Services</strong></div>
<div class="Normal">3) This will open&#160;<strong>Backup Exec Services Manager</strong></div>
<div class="Normal">4) Click<strong> Restart all services</strong></div>
<div class="Normal"><strong>Note: </strong>Rebooting the server will not accomplish the same results as what is listed above. &#160;If a media server is rebooted, perform the steps listed above after the reboot completes. &#160;In addition, this workaround only resets the clock for jobs that have already been missed. Any new jobs will run without scheduling error, however, any jobs that are scheduled to run after DST (i.e. DST occurs on Sunday, and the job is scheduled on Wednesday) will display "Missed" in Job status for their first run, and run successfully thereafter.</div>
<div class="Normal">To test the validity of this workaround in an environment:</div>
<div class="Normal">1) Create a new job</div>
<div class="Normal">2) Select a single file from the Media Server to be backed up</div>
<div class="Normal">3) Set the schedule for 1-5 minutes from the current time</div>
<div class="Normal">4) Wait for the job to begin running</div>
<div class="Normal">If these steps cause the test job to begin running, Backup Exec is re-synchronized with the system time and should function normally.</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 11d for Windows Servers revision 6235</span></strong></div>
<div class="Normal">Apply the service pack below for the version of Windows being used:</div>
<div class="Normal"><strong>Backup Exec 11.0 revision 6235 Service Pack 3 - 32bit download </strong></div>
<div class="Normal"><a href="http://support.veritas.com/docs/303197">http://support.veritas.com/docs/303197</a></div>
<div class="Normal"><strong>Backup Exec 11.0 revision 6235 Service Pack 3 - x64bit download</strong></div>
<div class="Normal"><a href="http://support.veritas.com/docs/303198">http://support.veritas.com/docs/303198</a></div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 10d (10.1) for Windows Servers revision 5629</span></strong></div>
<div class="Normal">This is a known issue in this version and has no version specific workaround or Hotfix.</div>
<div class="Normal">Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST the copied job should be a run one time only job. &#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.</div>
<div class="Normal">For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 10.0 for Windows Servers revision 5520</span></strong></div>
<div class="Normal">This is a known issue in this version and has no version specific workaround or Hotfix.</div>
<div class="Normal">Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST (March 11th 3am) the copied job should be a run one time only job. &#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.</div>
<div class="Normal">For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Backup Exec 10.0 for Windows Servers revision 5484</span></strong></div>
<div class="Normal">This is a known issue in this version and has no version specific workaround or Hotfix.</div>
<div class="Normal">Prior to the transition to/from DST, create a copy of each scheduled job and set that copied job to run at the first scheduled time following DST (March 11th 3am) the copied job should be a run one time only job. &#160;For any job with a Resource Availability Window, it will also be necessary to adjust the scheduled time after the copied job finishes.</div>
<div class="Normal">For this issue to be resolved, it is recommended to upgrade to Backup Exec for Windows Servers 11d revision 7170 or higher.</div>
<div class="Normal">&#185; This statement is based on evaluated issues by the Technical Support staff. &#160;This condition is subject to change should Symantec discover this statement is no longer valid.</div>
<div class="Normal"><strong><span style="text-decoration: underline;">Leap Second</span></strong></div>
<div class="Normal">Leap Second adjustments are made to UTC (Coordinated Universal Time) to synchronize it with changes in the earth's rotation. These changes may occur twice per year and do not affect the accurate performance of any version of Backup Exec.</div>
</div>
</div>
<p>&#160;</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/main/backup-exec-for-windows-servers-daylight-savings-time-dst-change-may-cause-missed-jobs#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=15</wfw:commentRss>
		</item>
				<item>
			<title>How to Associate a Username with a Security Identifier (SID)</title>
			<link>http://www.clevelandcg.com/kb/microsoft/how-to-associate-a-username-with-a-security-identifier-sid</link>
			<pubDate>Sun, 01 Aug 2010 22:57:49 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">14@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;The information in this article describes how to associate a username with a security identifier (SID).&lt;/p&gt;
&lt;p&gt;Sometimes, you need to know what the security identifier (SID) is for a specific user on the system. To see what the SID is for a specific user, perform the steps below.&amp;#160;&lt;br /&gt;&lt;br /&gt;WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.&lt;br /&gt;&lt;ol&gt;
&lt;li&gt;Open Registry Editor and navigate to:&lt;br /&gt;&lt;br /&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion \ProfileList&lt;/li&gt;
&lt;li&gt;Under the ProfileList key, you will see the SIDs. By selecting each one individually, you can look at the value entry and see what user name is associated with that particular SID.&lt;/li&gt;
&lt;/ol&gt;&lt;/p&gt;
&lt;p&gt;or you can create a .vbs script that looks like this and edit the username and domain fields&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;
&lt;p&gt;strComputer = &quot;.&quot;&lt;/p&gt;
&lt;p&gt;Set objWMIService = GetObject(&quot;winmgmts:\\&quot; &amp;amp; strComputer &amp;amp; &quot;\root\cimv2&quot;)&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;Set objAccount = objWMIService.Get (&quot;Win32_UserAccount.Name='USERNAME',Domain='DOMAIN'&quot;)&lt;/p&gt;
&lt;p&gt;Wscript.Echo objAccount.SID&lt;/p&gt;
&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>The information in this article describes how to associate a username with a security identifier (SID).</p>
<p>Sometimes, you need to know what the security identifier (SID) is for a specific user on the system. To see what the SID is for a specific user, perform the steps below.&#160;<br /><br />WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.<br /><ol>
<li>Open Registry Editor and navigate to:<br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion \ProfileList</li>
<li>Under the ProfileList key, you will see the SIDs. By selecting each one individually, you can look at the value entry and see what user name is associated with that particular SID.</li>
</ol></p>
<p>or you can create a .vbs script that looks like this and edit the username and domain fields</p>
<p>&#160;</p>
<p>
<p>strComputer = "."</p>
<p>Set objWMIService = GetObject("winmgmts:\\" &amp; strComputer &amp; "\root\cimv2")</p>
<p>&#160;</p>
<p>Set objAccount = objWMIService.Get ("Win32_UserAccount.Name='USERNAME',Domain='DOMAIN'")</p>
<p>Wscript.Echo objAccount.SID</p>
</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/how-to-associate-a-username-with-a-security-identifier-sid#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=14</wfw:commentRss>
		</item>
				<item>
			<title>Free Hard Drive Low Level Format Tool</title>
			<link>http://www.clevelandcg.com/kb/main/free-hard-drive-low-level-format-tool</link>
			<pubDate>Sun, 01 Aug 2010 22:51:28 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Uncategorized</category>			<guid isPermaLink="false">13@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;text-align: left; line-height: 24px;&quot;&gt;
&lt;p&gt;Operating System: MS Windows 2000SP4/2003/XP&lt;/p&gt;
&lt;p&gt;HDD Low Level Format Tool is a freeware utility for low-level hard disk drive formatting.&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Supported interfaces: S-ATA (SATA), IDE (E-IDE), SCSI, USB, FIREWIRE. Big drives (LBA-48) are supported.&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;Supported Manufacturers: Maxtor, Hitachi, Seagate, Samsung, Toshiba, Fujitsu, IBM, Quantum, Western Digital.&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;The program also supports low-level formatting of FLASH cards using a card-reader.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;This freeware Low Level Format utility will erase, Low-Level Format and re-certify a SATA, IDE or SCSI hard disk drive with any size of up to 281&amp;#160;474&amp;#160;976&amp;#160;710&amp;#160;655 bytes. Will work with USB and FIREWIRE external drive enclosures. Low-level formatting of Flash Cards is supported too. Low Level Format Tool will clear partitions, MBR, and every bit of user data.&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong&gt;The data cannot be recovered after using this utility.&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;The program utilizes Ultra-DMA transfers when possible.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;WARNING: After running this free low level format tool, the whole disk surface will be fully erased.&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;br /&gt;Therefore, data restoration will be impossible after using this utility!&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Download Windows installer:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a style=&quot;color: #5050a0;&quot; href=&quot;http://hddguru.com/download/software/HDDGURU-Low-Level-Format-Tool/LLFsetup.2.36.1181.exe&quot;&gt;HDD Low Level Format Tool ver.2.36 build 1181&lt;/a&gt;&lt;/p&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="text-align: left; line-height: 24px;">
<p>Operating System: MS Windows 2000SP4/2003/XP</p>
<p>HDD Low Level Format Tool is a freeware utility for low-level hard disk drive formatting.</p>
<p>&#160;</p>
<ul>
<li>Supported interfaces: S-ATA (SATA), IDE (E-IDE), SCSI, USB, FIREWIRE. Big drives (LBA-48) are supported.<span class="Apple-converted-space">&#160;</span></li>
<li>Supported Manufacturers: Maxtor, Hitachi, Seagate, Samsung, Toshiba, Fujitsu, IBM, Quantum, Western Digital.<span class="Apple-converted-space">&#160;</span></li>
<li>The program also supports low-level formatting of FLASH cards using a card-reader.</li>
</ul>
<p>This freeware Low Level Format utility will erase, Low-Level Format and re-certify a SATA, IDE or SCSI hard disk drive with any size of up to 281&#160;474&#160;976&#160;710&#160;655 bytes. Will work with USB and FIREWIRE external drive enclosures. Low-level formatting of Flash Cards is supported too. Low Level Format Tool will clear partitions, MBR, and every bit of user data.<span class="Apple-converted-space">&#160;</span><strong>The data cannot be recovered after using this utility.</strong><span class="Apple-converted-space">&#160;</span>The program utilizes Ultra-DMA transfers when possible.</p>
<p><strong><em>WARNING: After running this free low level format tool, the whole disk surface will be fully erased.<span class="Apple-converted-space">&#160;</span><br />Therefore, data restoration will be impossible after using this utility!</em></strong></p>
<p>Download Windows installer:<span class="Apple-converted-space">&#160;</span><a style="color: #5050a0;" href="http://hddguru.com/download/software/HDDGURU-Low-Level-Format-Tool/LLFsetup.2.36.1181.exe">HDD Low Level Format Tool ver.2.36 build 1181</a></p>
</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/main/free-hard-drive-low-level-format-tool#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=13</wfw:commentRss>
		</item>
				<item>
			<title>Email Blocked by EarthLink blockedbyearthlink@abuse.earthlink.net</title>
			<link>http://www.clevelandcg.com/kb/microsoft/email-blocked-by-earthlink-blockedbyearthlink-abuse-earthlink-net</link>
			<pubDate>Sun, 01 Aug 2010 22:48:09 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">12@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;text-align: left; font-family: Arial, Helvetica, sans-serif; color: #333333; font-size: 12px;&quot;&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;EarthLink is committed to protecting it&amp;#8217;s customers from spam and viruses. If you are an email administrator or you have a third-party company who hosts your email and are receiving an automated email response with the error message below, your&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong&gt;email server&amp;#8217;s&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;IP address has been prohibited from emailing EarthLink customers.&amp;#160; EarthLink blocks IP addresses once they have been associated with spam.&amp;#160;&amp;#160; If you receive the bounce message below after attempting to send a message to an EarthLink email address, the mail server that your mail comes from has been blocked.&lt;br /&gt;&amp;#160;&amp;#160;&amp;#160;&lt;br /&gt;&lt;strong&gt;#5.5.0 smtp;550 550 Dynamic/zombied/spam IPs&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;blocked. Write&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a href=&quot;mailto:blockedbyearthlink@abuse.earthlink.net&quot;&gt;blockedbyearthlink@abuse.earthlink.net&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;If you have been blocked, there could be several reasons:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;EarthLink has received numerous complaints about the server from which your email originates.&lt;/li&gt;
&lt;li&gt;It has been determined that the IP of the mail server is dynamic (Changes Daily)&lt;/li&gt;
&lt;li&gt;Your IP address has been listed with one of the reliable RBLs (Real-time Blackhole Lists) which we use as a reference.&lt;/li&gt;
&lt;li&gt;Your rDNS (Reverse DNS) has not been updated and accurate.&amp;#160; Your rDNS is the hostname associated with the IP address of the mail server and should look similar to &amp;#8220;mail.example.com&amp;#8221;.&lt;/li&gt;
&lt;/ul&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;&lt;span style=&quot;text-decoration: underline;&quot;&gt;&lt;strong&gt;Instructions&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;To have the block removed and be able to send email to EarthLink customers, send an email to the&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a href=&quot;mailto:blockedbyearthlink@abuse.earthlink.net&quot;&gt;blockedbyearthlink@abuse.earthlink.net&lt;/a&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;with the subject as &amp;lt;Blocked &amp;#8217;insert your email server&amp;#8217;s IP&amp;#8217;&amp;gt; (example:&amp;#160; Blocked 255.255.255.2555). If you do not know your email server&amp;#8217;s IP address, talk with your domain&amp;#8217;s email administrator to get the correct IP address.&amp;#160; Please include the headers and error returned in your original bounced message if possible.&amp;#160; Emails not sent in this format may be rejected. Once the email has been sent, you will receive a ticket number to reference. Your issue will be resolved with 24-48 business hours.&lt;/p&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;&lt;br /&gt;Contacting EarthLink outside of this process may result in a delay in resolving your issue.&amp;#160; EarthLink Technical Support will not be able to resolve this issue for you.&amp;#160; The only way to have your email server&amp;#8217;s IP address unblocked, is through the above mentioned process.&lt;/p&gt;
&lt;p style=&quot;line-height: 1.48; color: #333333;&quot;&gt;&lt;em&gt;&lt;strong&gt;Please note that EarthLink&amp;#8217;s IP blocks target servers and networks, not email addresses. If and when email blocks are implemented, if someone sends an email message and the sender's IP address or SMTP (outgoing mail) server is on one of these block lists, then the incoming email is blocked. This may unfortunately result in the refusal of some email that is wanted and/or expected by you. Please understand that we cannot make exceptions for individual senders or EarthLink accounts in that situation, but we will accept requests to remove the block. These requests must contain the bounce message received by the sender, so unblock requests are best submitted by the owner of the server, or the sender of the original email message.&amp;#160;&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="text-align: left; font-family: Arial, Helvetica, sans-serif; color: #333333; font-size: 12px;">
<p style="line-height: 1.48; color: #333333;">EarthLink is committed to protecting it&#8217;s customers from spam and viruses. If you are an email administrator or you have a third-party company who hosts your email and are receiving an automated email response with the error message below, your<span class="Apple-converted-space">&#160;</span><strong>email server&#8217;s</strong><span class="Apple-converted-space">&#160;</span>IP address has been prohibited from emailing EarthLink customers.&#160; EarthLink blocks IP addresses once they have been associated with spam.&#160;&#160; If you receive the bounce message below after attempting to send a message to an EarthLink email address, the mail server that your mail comes from has been blocked.<br />&#160;&#160;&#160;<br /><strong>#5.5.0 smtp;550 550 Dynamic/zombied/spam IPs</strong><br /><strong>blocked. Write<span class="Apple-converted-space">&#160;</span><a href="http://www.clevelandcg.commailto:blockedbyearthlink@abuse.earthlink.net">blockedbyearthlink@abuse.earthlink.net</a></strong></p>
<p style="line-height: 1.48; color: #333333;">If you have been blocked, there could be several reasons:</p>
<ul>
<li>EarthLink has received numerous complaints about the server from which your email originates.</li>
<li>It has been determined that the IP of the mail server is dynamic (Changes Daily)</li>
<li>Your IP address has been listed with one of the reliable RBLs (Real-time Blackhole Lists) which we use as a reference.</li>
<li>Your rDNS (Reverse DNS) has not been updated and accurate.&#160; Your rDNS is the hostname associated with the IP address of the mail server and should look similar to &#8220;mail.example.com&#8221;.</li>
</ul>
<p style="line-height: 1.48; color: #333333;"><span style="text-decoration: underline;"><strong>Instructions</strong></span></p>
<p style="line-height: 1.48; color: #333333;">To have the block removed and be able to send email to EarthLink customers, send an email to the<span class="Apple-converted-space">&#160;</span><a href="http://www.clevelandcg.commailto:blockedbyearthlink@abuse.earthlink.net">blockedbyearthlink@abuse.earthlink.net</a><span class="Apple-converted-space">&#160;</span>with the subject as &lt;Blocked &#8217;insert your email server&#8217;s IP&#8217;&gt; (example:&#160; Blocked 255.255.255.2555). If you do not know your email server&#8217;s IP address, talk with your domain&#8217;s email administrator to get the correct IP address.&#160; Please include the headers and error returned in your original bounced message if possible.&#160; Emails not sent in this format may be rejected. Once the email has been sent, you will receive a ticket number to reference. Your issue will be resolved with 24-48 business hours.</p>
<p style="line-height: 1.48; color: #333333;"><br />Contacting EarthLink outside of this process may result in a delay in resolving your issue.&#160; EarthLink Technical Support will not be able to resolve this issue for you.&#160; The only way to have your email server&#8217;s IP address unblocked, is through the above mentioned process.</p>
<p style="line-height: 1.48; color: #333333;"><em><strong>Please note that EarthLink&#8217;s IP blocks target servers and networks, not email addresses. If and when email blocks are implemented, if someone sends an email message and the sender's IP address or SMTP (outgoing mail) server is on one of these block lists, then the incoming email is blocked. This may unfortunately result in the refusal of some email that is wanted and/or expected by you. Please understand that we cannot make exceptions for individual senders or EarthLink accounts in that situation, but we will accept requests to remove the block. These requests must contain the bounce message received by the sender, so unblock requests are best submitted by the owner of the server, or the sender of the original email message.&#160;</strong></em></p>
</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/email-blocked-by-earthlink-blockedbyearthlink-abuse-earthlink-net#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=12</wfw:commentRss>
		</item>
				<item>
			<title>DPM 2010 Remote Agent Install (windows firewall settings)</title>
			<link>http://www.clevelandcg.com/kb/microsoft/dpm-2010-remote-agent-install-windows-firewall-settings</link>
			<pubDate>Sun, 01 Aug 2010 22:45:54 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">11@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;text-align: left; widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: 14px 'Segoe UI', 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif; white-space: normal; orphans: 2; letter-spacing: normal; color: #333333; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;line-height: 18px; font-size: 12px;&quot;&gt;
&lt;p&gt;I was recently tasked with setting up a DPM 2010 environment to troubleshoot a customer issue.&amp;#160; When attempting to deploy the DPM agent from the DPM Administrator console, I received an error 349. &amp;#8220;An error occurred when the agent operation attempted to transfer agent installation files to &amp;lt;server name&amp;gt;.&amp;#160; Review the error details, take the appropriate action, and then retry the agent operation.&amp;#8221;&lt;br /&gt;&amp;#160;In my case the DPM Server and protected agents were all Windows Server 2008 R2.&amp;#160; The out of box firewall settings do not allow DPM Server and agent to communicate.&amp;#160; When running the &quot;Protection Agent Installation Wizard&quot; I noticed the &quot;Install Agent&quot; option is for computers where required firewall settings have already been configured.&amp;#160; Since I did not know what those setting should be, I opted to execute agent installer manually from a share on the DPM Server to resolve issue.&lt;br /&gt;[Option A]&lt;br /&gt;&lt;a style=&quot;outline-style: none; color: #0066dd; cursor: pointer; font-weight: normal; text-decoration: none;&quot; href=&quot;file://%25dpmserver/c$/Program&quot;&gt;\\%DPMServer\c$\Program&lt;/a&gt;Files\Microsoft DPM\DPM\ProtectionAgents\RA\3.0.7696.0\amd64\DPMAgentInstaller_x64.exe %DPMServerName%&lt;br /&gt;If you do not pass in the DPMServer name you may need to run the second command on the protected server to update/create firewall rules.&lt;/p&gt;
&lt;p&gt;[Option B]&lt;br /&gt;C:\Program Files\Microsoft Data Protection Manager\DPM\bin&amp;gt;SetDpmServer.exe -DPM ServerName %DPMServerName%&lt;/p&gt;
&lt;p&gt;[Output from command line]&lt;br /&gt;Configuring dpm server settings and firewall settings for dpm server&lt;br /&gt;Configuration completed successfully!!!&lt;/p&gt;
&lt;p&gt;After the commands were executed I was successfully able to manage agents from DPM Administrator Console.&amp;#160; Reviewing Windows Firewall with Advanced Security shows several new inbound rules for dpmra.exe.&lt;/p&gt;
&lt;p&gt;[DPM 2010 Error Code Catalog]&lt;br /&gt;&lt;a style=&quot;outline-style: none; color: #0066dd; cursor: pointer; font-weight: normal; text-decoration: none;&quot; href=&quot;http://technet.microsoft.com/en-us/library/ff399290.aspx&quot;&gt;http://technet.microsoft.com/en-us/library/ff399290.aspx&lt;/a&gt;&lt;/p&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="text-align: left; widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: 14px 'Segoe UI', 'Lucida Grande', Verdana, Arial, Helvetica, sans-serif; white-space: normal; orphans: 2; letter-spacing: normal; color: #333333; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="line-height: 18px; font-size: 12px;">
<p>I was recently tasked with setting up a DPM 2010 environment to troubleshoot a customer issue.&#160; When attempting to deploy the DPM agent from the DPM Administrator console, I received an error 349. &#8220;An error occurred when the agent operation attempted to transfer agent installation files to &lt;server name&gt;.&#160; Review the error details, take the appropriate action, and then retry the agent operation.&#8221;<br />&#160;In my case the DPM Server and protected agents were all Windows Server 2008 R2.&#160; The out of box firewall settings do not allow DPM Server and agent to communicate.&#160; When running the "Protection Agent Installation Wizard" I noticed the "Install Agent" option is for computers where required firewall settings have already been configured.&#160; Since I did not know what those setting should be, I opted to execute agent installer manually from a share on the DPM Server to resolve issue.<br />[Option A]<br /><a style="outline-style: none; color: #0066dd; cursor: pointer; font-weight: normal; text-decoration: none;" href="file://%25dpmserver/c$/Program">\\%DPMServer\c$\Program</a>Files\Microsoft DPM\DPM\ProtectionAgents\RA\3.0.7696.0\amd64\DPMAgentInstaller_x64.exe %DPMServerName%<br />If you do not pass in the DPMServer name you may need to run the second command on the protected server to update/create firewall rules.</p>
<p>[Option B]<br />C:\Program Files\Microsoft Data Protection Manager\DPM\bin&gt;SetDpmServer.exe -DPM ServerName %DPMServerName%</p>
<p>[Output from command line]<br />Configuring dpm server settings and firewall settings for dpm server<br />Configuration completed successfully!!!</p>
<p>After the commands were executed I was successfully able to manage agents from DPM Administrator Console.&#160; Reviewing Windows Firewall with Advanced Security shows several new inbound rules for dpmra.exe.</p>
<p>[DPM 2010 Error Code Catalog]<br /><a style="outline-style: none; color: #0066dd; cursor: pointer; font-weight: normal; text-decoration: none;" href="http://technet.microsoft.com/en-us/library/ff399290.aspx">http://technet.microsoft.com/en-us/library/ff399290.aspx</a></p>
</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/dpm-2010-remote-agent-install-windows-firewall-settings#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=11</wfw:commentRss>
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				<item>
			<title>Combofix | Removes Malware,Spyware...</title>
			<link>http://www.clevelandcg.com/kb/main/combofix-removes-malware-spyware</link>
			<pubDate>Sun, 01 Aug 2010 22:43:55 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Uncategorized</category>			<guid isPermaLink="false">10@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;Combofix is a freeware (a legitimate spyware remover created by sUBs), Combofix was designed to scan a computer for known malware, spyware (SurfSideKick, QooLogic, and Look2Me as well as any other combination of the mentioned spyware applications) and remove them.&lt;/p&gt;
&lt;p&gt;ComboFix allows the manual removal of spyware infections . It 's a specialized effective cleaning tool, which is useful compared to other malware and spyware removers.&lt;br /&gt;After Combofix finished,a report will be created. You can use this report to search and remove infections which are not automatically removed.&lt;/p&gt;
&lt;p&gt;How to use combofix:&lt;/p&gt;
&lt;p&gt;Disable or Close all anti-spyware, anti-malware antivirus real-time protection, which may affect ComboFix.&lt;br /&gt;Download&amp;#160;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;font-family: Arial, Helvetica, sans-serif;&quot;&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a href=&quot;http://www.clevelandcg.com/kb/download.php&quot;&gt;(Download)&lt;/a&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt; the latest official version of ComboFix (2.8mb) save to you desktop&lt;br /&gt;Close all programs of you computer&lt;br /&gt;Double click ComboFix.exe on you desktop&lt;br /&gt;When Combofix finished, it will create logs for you.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;More Malware Removal Tool : Malwarebytes ' Anti-Malware , Spybot , hijackthis Version 2.0.3 (Beta) , SuperAntiSpyware , Articles&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>Combofix is a freeware (a legitimate spyware remover created by sUBs), Combofix was designed to scan a computer for known malware, spyware (SurfSideKick, QooLogic, and Look2Me as well as any other combination of the mentioned spyware applications) and remove them.</p>
<p>ComboFix allows the manual removal of spyware infections . It 's a specialized effective cleaning tool, which is useful compared to other malware and spyware removers.<br />After Combofix finished,a report will be created. You can use this report to search and remove infections which are not automatically removed.</p>
<p>How to use combofix:</p>
<p>Disable or Close all anti-spyware, anti-malware antivirus real-time protection, which may affect ComboFix.<br />Download&#160;<span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"><span class="Apple-converted-space">&#160;</span><a href="http://www.clevelandcg.com/kb/download.php">(Download)</a><span class="Apple-converted-space">&#160;</span></span></span> the latest official version of ComboFix (2.8mb) save to you desktop<br />Close all programs of you computer<br />Double click ComboFix.exe on you desktop<br />When Combofix finished, it will create logs for you.</p>
<p><br />More Malware Removal Tool : Malwarebytes ' Anti-Malware , Spybot , hijackthis Version 2.0.3 (Beta) , SuperAntiSpyware , Articles</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/main/combofix-removes-malware-spyware#comments</comments>
			<wfw:commentRss>http://www.clevelandcg.com/kb/?tempskin=_rss2&#38;disp=comments&#38;p=10</wfw:commentRss>
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				<item>
			<title>Backup Exec 12.0 for Windows Servers: Backup of the system partition on a Windows 2003 Server may complete with an exception that the NTUser.dat file is skipped.</title>
			<link>http://www.clevelandcg.com/kb/microsoft/backup-exec-12-0-for-windows-servers-backup-of-the-system-partition-on-a-windows-2003-server-may-complete-with-an-exception-that-the-ntuser-dat-file-is-skipped</link>
			<pubDate>Sun, 01 Aug 2010 22:39:55 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">9@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;Problem&lt;/p&gt;
&lt;p&gt;Backup Exec 12.0 for Windows Servers: Backup of the system partition on a Windows 2003 Server may complete with an exception that the NTUser.dat file is skipped.&lt;br /&gt;Error&lt;/p&gt;
&lt;p&gt;Completed status: Completed with exceptions&lt;br /&gt;Solution&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;When the backup of the system drive (the C: partition by default) of a Windows 2003 system runs, the NTUser.dat file may be skipped and the backup job will complete with exceptions. When this behavior occurs, the user's personalized desktop and settings will not exist when the C: partition is restored.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;How to determine if affected:&lt;/p&gt;
&lt;p&gt;Backup Exec 12.0 for Windows Servers is installed.&lt;br /&gt;Backups of Windows 2003 Server(s) are being performed.&lt;br /&gt;The Advanced Open File Option (AOFO) is not selected for backups of the Windows 2003 system(s).&lt;/p&gt;
&lt;p&gt;The installed version of Backup Exec can be verified by opening the interface and choosing About Backup Exec from the Help menu.&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;Permanent resolution:&lt;/p&gt;
&lt;p&gt;This issue has been permanently resolved by Backup Exec for Windows Servers 12.0 Hotfix 303865.&lt;br /&gt;&amp;#160;&lt;a href=&quot;http://support.veritas.com/docs/303865&quot;&gt;http://support.veritas.com/docs/303865&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;Workaround:&lt;/p&gt;
&lt;p&gt;Until the fix mentioned in this article can be installed, select the option Use Advanced Open File Option when backing up Windows 2003 systems.&lt;br /&gt;It is found in the Backup Job Properties&amp;gt; Settings&amp;gt; Advanced Open File tab: (Figure 1)&lt;/p&gt;
&lt;p&gt;Figure 1&lt;br /&gt;&lt;img src=&quot;http://www.symantec.com/business/support/library/BUSINESS/ATLAS/images_v1/302482/aof.jpg?__gda__=1280703032_00b8a3bb1b0b9313ea3f40732f435ef2&quot; /&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>Problem</p>
<p>Backup Exec 12.0 for Windows Servers: Backup of the system partition on a Windows 2003 Server may complete with an exception that the NTUser.dat file is skipped.<br />Error</p>
<p>Completed status: Completed with exceptions<br />Solution</p>
<p><br />When the backup of the system drive (the C: partition by default) of a Windows 2003 system runs, the NTUser.dat file may be skipped and the backup job will complete with exceptions. When this behavior occurs, the user's personalized desktop and settings will not exist when the C: partition is restored.</p>
<p><br />How to determine if affected:</p>
<p>Backup Exec 12.0 for Windows Servers is installed.<br />Backups of Windows 2003 Server(s) are being performed.<br />The Advanced Open File Option (AOFO) is not selected for backups of the Windows 2003 system(s).</p>
<p>The installed version of Backup Exec can be verified by opening the interface and choosing About Backup Exec from the Help menu.</p>
<p><br />Permanent resolution:</p>
<p>This issue has been permanently resolved by Backup Exec for Windows Servers 12.0 Hotfix 303865.<br />&#160;<a href="http://support.veritas.com/docs/303865">http://support.veritas.com/docs/303865</a></p>
<p>&#160;</p>
<p>Workaround:</p>
<p>Until the fix mentioned in this article can be installed, select the option Use Advanced Open File Option when backing up Windows 2003 systems.<br />It is found in the Backup Job Properties&gt; Settings&gt; Advanced Open File tab: (Figure 1)</p>
<p>Figure 1<br /><img src="http://www.symantec.com/business/support/library/BUSINESS/ATLAS/images_v1/302482/aof.jpg?__gda__=1280703032_00b8a3bb1b0b9313ea3f40732f435ef2" /></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/backup-exec-12-0-for-windows-servers-backup-of-the-system-partition-on-a-windows-2003-server-may-complete-with-an-exception-that-the-ntuser-dat-file-is-skipped#comments</comments>
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			<title>VMware Tweak: Disable Screensaver</title>
			<link>http://www.clevelandcg.com/kb/microsoft/vmware-tweak-disable-screensaver</link>
			<pubDate>Sun, 01 Aug 2010 22:34:54 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="alt">VMware</category>
<category domain="main">Microsoft</category>			<guid isPermaLink="false">8@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;I found this interesting article on the VMware Knowledge base site, at least one I really never thought of &amp;#8230; a virtual machine doesn&amp;#8217;t need a screensaver. Below is exactly told how to do this.&lt;br /&gt;Screen savers are not necessary for virtual machines&lt;br /&gt;Running screen savers wastes CPU resources&lt;br /&gt;There is no interface option to disable the screen saver on the log on screen in Windows&amp;#160; &lt;br /&gt;&amp;#160;&lt;br /&gt;To disable Windows Logon Screen Saver:&lt;br /&gt;Click Start &amp;gt; Run, type regedit, click OK.&lt;br /&gt;Locate the following registry key: &lt;br /&gt;&amp;#160;HKEY_USERS\.DEFAULT\Control Panel\Desktop&lt;br /&gt;Double-click the ScreenSaveActive string value item in the Details pane.&lt;br /&gt;In the Value data box, replace the number 1 with the number 0, and then click OK.&lt;br /&gt;For more information, see Microsoft KB article &lt;a href=&quot;http://support.microsoft.com/kb/185348&quot;&gt;http://support.microsoft.com/kb/185348&lt;/a&gt;.&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>I found this interesting article on the VMware Knowledge base site, at least one I really never thought of &#8230; a virtual machine doesn&#8217;t need a screensaver. Below is exactly told how to do this.<br />Screen savers are not necessary for virtual machines<br />Running screen savers wastes CPU resources<br />There is no interface option to disable the screen saver on the log on screen in Windows&#160; <br />&#160;<br />To disable Windows Logon Screen Saver:<br />Click Start &gt; Run, type regedit, click OK.<br />Locate the following registry key: <br />&#160;HKEY_USERS\.DEFAULT\Control Panel\Desktop<br />Double-click the ScreenSaveActive string value item in the Details pane.<br />In the Value data box, replace the number 1 with the number 0, and then click OK.<br />For more information, see Microsoft KB article <a href="http://support.microsoft.com/kb/185348">http://support.microsoft.com/kb/185348</a>.</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/vmware-tweak-disable-screensaver#comments</comments>
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			<title>Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from Co</title>
			<link>http://www.clevelandcg.com/kb/microsoft/volume-shadow-copy-service-error-a-critical-component-required-by-the-volume-shadow-copy-service-is-not-registered-this-might-happened-if-an-error-occurred-during-windows-setup-or-during-installation</link>
			<pubDate>Sun, 01 Aug 2010 22:29:28 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">7@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;/span&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;&lt;/strong&gt;Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {5fc845eb-f299-40f0-9725-34045f7ea8ba} and Name HWPRV is [0x80004002, No such interface supported&amp;#160;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;Cause:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;This error is caused by&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;a style=&quot;margin: 0px; background: none transparent scroll repeat 0% 0%; color: blue; padding: 0px;&quot; href=&quot;http://www.acronis.com/&quot;&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;faulty Acronis&lt;/em&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;software&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;br style=&quot;margin: 0px; padding: 0px;&quot; /&gt;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;Symptoms:&lt;/strong&gt;&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;Barracuda Backup would not back anything up and&amp;#160;&lt;/span&gt;the software was not able or very slow to back up locked files and appeared to be 'stuck'. The Event Viewer (Control Panel -&amp;gt; Administrative Tools -&amp;gt; View Event Logs) contained the message above. Specifically look for the text:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;HWPRV&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;and&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;5fc845eb-f299-40f0-9725-34045f7ea8ba&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;in the Event View messages.&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;&lt;br style=&quot;margin: 0px; padding: 0px;&quot; /&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Another symptom is a very long VSS snapshot generation time.&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;This error is caused by faulty Acronis software. If you currently use Acronis or have&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;em style=&quot;margin: 0px; padding: 0px;&quot;&gt;recently uninstalled Acronis&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/em&gt;and now have problems with other backup programs, follow the steps outlined below.&lt;/p&gt;
&lt;p&gt;&lt;br style=&quot;margin: 0px; padding: 0px;&quot; /&gt;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;Resolution:&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Step 1: Open the Registry Editor (Start -&amp;gt; Run -&amp;gt; enter &quot;regedit&quot;, hit enter)&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Step 2: Navigate to the entry&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Step 3: (optional) Right-click on the entry {5fc845eb-f299-40f0-9725-34045f7ea8ba} or {f5dbcc43-b847-494e-8083-f030501da611} and export it to a file so you have a backup of it, just in case. You can confirm it's Acronis by opening it up and checking the provider name. It points to a DLL called snapapi.dll (or similar name)&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Step 4: Delete the tree {5fc845eb-f299-40f0-9725-34045f7ea8ba} or {f5dbcc43-b847-494e-8083-f030501da611}&lt;/p&gt;
&lt;p style=&quot;margin: 10px 15px; padding: 0px;&quot;&gt;Step 5: (optional but recommended): Open the Command Prompt with administrator rights (Start -&amp;gt; All programs -&amp;gt; Accessories -&amp;gt; Right click on Command Prompt and select Run as Administrator) and enter:&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;strong style=&quot;margin: 0px; padding: 0px;&quot;&gt;vssadmin delete shadows /all&lt;span class=&quot;Apple-converted-space&quot;&gt;&amp;#160;&lt;/span&gt;&lt;/strong&gt;&amp;#160;to clean up any dead VSS snapshots that may be slowing down your machine&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"></span>
<p>&#160;</p>
</p>
<p style="margin: 10px 15px; padding: 0px;"><strong style="margin: 0px; padding: 0px;"></strong>Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {5fc845eb-f299-40f0-9725-34045f7ea8ba} and Name HWPRV is [0x80004002, No such interface supported&#160;</p>
<p style="margin: 10px 15px; padding: 0px;"><strong style="margin: 0px; padding: 0px;">Cause:<span class="Apple-converted-space">&#160;</span></strong>This error is caused by<span class="Apple-converted-space">&#160;</span><a style="margin: 0px; background: none transparent scroll repeat 0% 0%; color: blue; padding: 0px;" href="http://www.acronis.com/"><em style="margin: 0px; padding: 0px;">faulty Acronis</em><span class="Apple-converted-space">&#160;</span>software</a>.</p>
<p><br style="margin: 0px; padding: 0px;" /></p>
<p style="margin: 10px 15px; padding: 0px;"><strong style="margin: 0px; padding: 0px;">Symptoms:</strong><span class="Apple-converted-space">&#160;Barracuda Backup would not back anything up and&#160;</span>the software was not able or very slow to back up locked files and appeared to be 'stuck'. The Event Viewer (Control Panel -&gt; Administrative Tools -&gt; View Event Logs) contained the message above. Specifically look for the text:<span class="Apple-converted-space">&#160;</span><strong style="margin: 0px; padding: 0px;">HWPRV<span class="Apple-converted-space">&#160;</span></strong>and<span class="Apple-converted-space">&#160;</span><strong style="margin: 0px; padding: 0px;">5fc845eb-f299-40f0-9725-34045f7ea8ba<span class="Apple-converted-space">&#160;</span></strong>in the Event View messages.<strong style="margin: 0px; padding: 0px;"><br style="margin: 0px; padding: 0px;" /></strong></p>
<p style="margin: 10px 15px; padding: 0px;">Another symptom is a very long VSS snapshot generation time.</p>
<p style="margin: 10px 15px; padding: 0px;">This error is caused by faulty Acronis software. If you currently use Acronis or have<span class="Apple-converted-space">&#160;</span><em style="margin: 0px; padding: 0px;">recently uninstalled Acronis<span class="Apple-converted-space">&#160;</span></em>and now have problems with other backup programs, follow the steps outlined below.</p>
<p><br style="margin: 0px; padding: 0px;" /></p>
<p style="margin: 10px 15px; padding: 0px;"><strong style="margin: 0px; padding: 0px;">Resolution:</strong></p>
<p style="margin: 10px 15px; padding: 0px;">Step 1: Open the Registry Editor (Start -&gt; Run -&gt; enter "regedit", hit enter)</p>
<p style="margin: 10px 15px; padding: 0px;">Step 2: Navigate to the entry<span class="Apple-converted-space">&#160;</span><strong style="margin: 0px; padding: 0px;">HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers</strong></p>
<p style="margin: 10px 15px; padding: 0px;">Step 3: (optional) Right-click on the entry {5fc845eb-f299-40f0-9725-34045f7ea8ba} or {f5dbcc43-b847-494e-8083-f030501da611} and export it to a file so you have a backup of it, just in case. You can confirm it's Acronis by opening it up and checking the provider name. It points to a DLL called snapapi.dll (or similar name)</p>
<p style="margin: 10px 15px; padding: 0px;">Step 4: Delete the tree {5fc845eb-f299-40f0-9725-34045f7ea8ba} or {f5dbcc43-b847-494e-8083-f030501da611}</p>
<p style="margin: 10px 15px; padding: 0px;">Step 5: (optional but recommended): Open the Command Prompt with administrator rights (Start -&gt; All programs -&gt; Accessories -&gt; Right click on Command Prompt and select Run as Administrator) and enter:<span class="Apple-converted-space">&#160;</span><strong style="margin: 0px; padding: 0px;">vssadmin delete shadows /all<span class="Apple-converted-space">&#160;</span></strong>&#160;to clean up any dead VSS snapshots that may be slowing down your machine</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/volume-shadow-copy-service-error-a-critical-component-required-by-the-volume-shadow-copy-service-is-not-registered-this-might-happened-if-an-error-occurred-during-windows-setup-or-during-installation#comments</comments>
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			<title>Communicator cannot synchronize with the corporate address book because the corporate address book file appears damaged</title>
			<link>http://www.clevelandcg.com/kb/microsoft/communicator-cannot-synchronize-with-the-corporate-address-book-because-the-corporate-address-book-file-appears-damaged</link>
			<pubDate>Sun, 01 Aug 2010 01:16:52 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">6@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;div&gt;&lt;div&gt;&lt;a href=&quot;http://www.clevelandcg.com/kb/media/blogs/KB/communicator_error.png&quot;&gt;&lt;img src=&quot;http://www.clevelandcg.com/kb/media/blogs/KB/./.evocache/communicator_error.png/fit-320x320.png&quot; alt=&quot;&quot; title=&quot;&quot; /&gt;&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;&lt;p&gt;The other day I kept getting a red ! over my Microsoft Office Communicator 2007 R2 icon. I was the only one in the office that was having the problem. Through all off my Googleing I couldnt find a solution, so I decided to check for Windows Updates. There was one Communicator update, Update for Office Communicator 2007 R2 (KB 978564). I installed it, rebooted and was back in business.&lt;/p&gt;</description>
			<content:encoded><![CDATA[<div><div><a href="http://www.clevelandcg.com/kb/media/blogs/KB/communicator_error.png"><img src="http://www.clevelandcg.com/kb/media/blogs/KB/./.evocache/communicator_error.png/fit-320x320.png" alt="" title="" /></a></div></div><p>The other day I kept getting a red ! over my Microsoft Office Communicator 2007 R2 icon. I was the only one in the office that was having the problem. Through all off my Googleing I couldnt find a solution, so I decided to check for Windows Updates. There was one Communicator update, Update for Office Communicator 2007 R2 (KB 978564). I installed it, rebooted and was back in business.</p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/communicator-cannot-synchronize-with-the-corporate-address-book-because-the-corporate-address-book-file-appears-damaged#comments</comments>
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			<title>DPM 2010 - Attach Manually Installed Agents</title>
			<link>http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents</link>
			<pubDate>Sat, 31 Jul 2010 20:54:31 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">5@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;&quot;&gt;&lt;span class=&quot;Apple-style-span&quot; style=&quot;text-align: left; line-height: 16px; font-family: Verdana, 'Trebuchet MS', arial, sans-serif; color: #555555; font-size: 11px;&quot;&gt;
&lt;div&gt;Attaching manually installed DPM agents to a DPM server has just become a bit simpler in DPM 2010.&amp;#160;&lt;/div&gt;
&lt;p&gt;The same process needs to be followed to install an agent manually as in DPM 2007 which can be found here &lt;a style=&quot;color: #72a545;&quot; href=&quot;http://technet.microsoft.com/en-us/library/bb870935.aspx&quot;&gt;http://technet.microsoft.com/en-us/library/bb870935.aspx&lt;/a&gt;.&amp;#160;&lt;/p&gt;
&lt;p&gt;Where it has got simpler is attaching the agent to the DPM server.&amp;#160; Previously you needed to open the DPM Command Shell and run a PowerShell script (Attach-ProductionServer.ps1) with the relevant parameters, now you just use the normal install wizard and select &quot;Attach agents&quot;.&amp;#160;&lt;/p&gt;
&lt;p&gt;&lt;img style=&quot;display: block; float: none; margin-left: auto; margin-right: auto; border-width: 0px;&quot; title=&quot;image&quot; src=&quot;http://www.scdpmonline.org/Data/Sites/1/WindowsLiveWriter/DPM2010AttachManuallyInstalledAgents_E27/image_2.png&quot; border=&quot;0&quot; alt=&quot;image&quot; width=&quot;500&quot; /&gt;&lt;/p&gt;
&lt;p&gt;After selecting &quot;Attach agents&quot;, select the computer(s) that have the agent installed, enter credentials with required permissions and you're done.&amp;#160; Much nicer !&lt;/p&gt;
&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="widows: 2; text-transform: none; text-indent: 0px; border-collapse: separate; font: medium 'Times New Roman'; white-space: normal; orphans: 2; letter-spacing: normal; color: #000000; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="text-align: left; line-height: 16px; font-family: Verdana, 'Trebuchet MS', arial, sans-serif; color: #555555; font-size: 11px;">
<div>Attaching manually installed DPM agents to a DPM server has just become a bit simpler in DPM 2010.&#160;</div>
<p>The same process needs to be followed to install an agent manually as in DPM 2007 which can be found here <a style="color: #72a545;" href="http://technet.microsoft.com/en-us/library/bb870935.aspx">http://technet.microsoft.com/en-us/library/bb870935.aspx</a>.&#160;</p>
<p>Where it has got simpler is attaching the agent to the DPM server.&#160; Previously you needed to open the DPM Command Shell and run a PowerShell script (Attach-ProductionServer.ps1) with the relevant parameters, now you just use the normal install wizard and select "Attach agents".&#160;</p>
<p><img style="display: block; float: none; margin-left: auto; margin-right: auto; border-width: 0px;" title="image" src="http://www.scdpmonline.org/Data/Sites/1/WindowsLiveWriter/DPM2010AttachManuallyInstalledAgents_E27/image_2.png" border="0" alt="image" width="500" /></p>
<p>After selecting "Attach agents", select the computer(s) that have the agent installed, enter credentials with required permissions and you're done.&#160; Much nicer !</p>
</span></span></p>]]></content:encoded>
								<comments>http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents#comments</comments>
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			<title>Protecting a Workgroup Computer or Workgroup Server with DPM 2010</title>
			<link>http://www.clevelandcg.com/kb/microsoft/protecting-a-workgroup-computer-with-dpm-2010</link>
			<pubDate>Sat, 31 Jul 2010 20:22:52 +0000</pubDate>			<dc:creator>Matt Cleveland</dc:creator>
			<category domain="main">Microsoft</category>			<guid isPermaLink="false">4@http://www.clevelandcg.com/kb/</guid>
						<description>&lt;p&gt;One of the new eagerly anticipated features of DPM 2010 is the ability to protect machines that are in a workgroup or in an untrusted domain. In the DPM 2010 Beta this feature was not available, however it is available in the DPM 2010 RC and it is very simple to configure.&lt;/p&gt;
&lt;p&gt;First of all you need to install the DPM agent on the machine you want to protect. I got the agent installer from the Agents folder on the DPM 2010 install media and just ran the relevant architecture executable, in my case DPMAgentInstaller_x64.exe. You do not need to anything to install this agent, just double click the EXE and wait for the message to tell you that the agent was installed successfully. You then might need to reboot.&lt;/p&gt;
&lt;p&gt;Once the agent is installed it needs to be configured. This is done using SetDPMServer.exe which is located here, &amp;lt;installation drive&amp;gt;\Program Files\Microsoft Data Protection Manager\DPM\bin. Run SetDPMServer.exe with following arguments, you need to specify the DPM server name and a user name for a new local account to be created.&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;SetDPMServer.exe -DPMServerName &amp;lt;DPMServerName&amp;gt; -IsNonDomainServer -UserName &amp;lt;NewUserName&amp;gt;&lt;/p&gt;
&lt;p&gt;&amp;#160;&lt;/p&gt;
&lt;p&gt;You will be prompted to give a password for the new user account and to confirm it, once done the agent is configured and the relevant changes have been made to the Windows firewall.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull4fc81558-ab0e-43e6-9f80-8a09eadfd286.jpg&quot; /&gt;&lt;/p&gt;
&lt;p&gt;Now the agent needs to be attached to the DPM server. Attaching DPM agents to a DPM server is much simpler now as it can be done through the DPM GUI as I posted about previously (&lt;a href=&quot;http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents&quot;&gt;http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents&lt;/a&gt;). To attach a non-domain server agent simply open the DPM console and select the Management pane, click Install... from the Actions menu. When the Protection Agent Installation Wizard opens, select Attach agents and Computer in workgroup or untrusted domain.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull8f6796bb-e6a9-470d-8379-8a04ef829399.jpg&quot; /&gt;&lt;/p&gt;
&lt;p&gt;Then enter the name of the untrusted computer that the DPM agent is installed on and the user name and password specified when running SetDPMServer.exe. Click &quot;Add &amp;gt;&quot; to add the computer to the selected computers list.&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull94190633-5f78-4515-9ff2-2422bb4b2be2.jpg&quot; /&gt;&lt;/p&gt;
&lt;p&gt;Then simply click Attach !&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfulldc601584-0f64-45da-97e3-674bbf45866f.jpg&quot; /&gt;&lt;/p&gt;
&lt;p&gt;You should then receive a summary window advising that it attached successfully and that's it, done! With the agent attached you can create a protection group to protect the data on the machine in the usual manner.&lt;/p&gt;</description>
			<content:encoded><![CDATA[<p>One of the new eagerly anticipated features of DPM 2010 is the ability to protect machines that are in a workgroup or in an untrusted domain. In the DPM 2010 Beta this feature was not available, however it is available in the DPM 2010 RC and it is very simple to configure.</p>
<p>First of all you need to install the DPM agent on the machine you want to protect. I got the agent installer from the Agents folder on the DPM 2010 install media and just ran the relevant architecture executable, in my case DPMAgentInstaller_x64.exe. You do not need to anything to install this agent, just double click the EXE and wait for the message to tell you that the agent was installed successfully. You then might need to reboot.</p>
<p>Once the agent is installed it needs to be configured. This is done using SetDPMServer.exe which is located here, &lt;installation drive&gt;\Program Files\Microsoft Data Protection Manager\DPM\bin. Run SetDPMServer.exe with following arguments, you need to specify the DPM server name and a user name for a new local account to be created.</p>
<p>&#160;</p>
<p>SetDPMServer.exe -DPMServerName &lt;DPMServerName&gt; -IsNonDomainServer -UserName &lt;NewUserName&gt;</p>
<p>&#160;</p>
<p>You will be prompted to give a password for the new user account and to confirm it, once done the agent is configured and the relevant changes have been made to the Windows firewall.</p>
<p><img src="http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull4fc81558-ab0e-43e6-9f80-8a09eadfd286.jpg" /></p>
<p>Now the agent needs to be attached to the DPM server. Attaching DPM agents to a DPM server is much simpler now as it can be done through the DPM GUI as I posted about previously (<a href="http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents">http://www.clevelandcg.com/kb/microsoft/dpm-2010-attach-manually-installed-agents</a>). To attach a non-domain server agent simply open the DPM console and select the Management pane, click Install... from the Actions menu. When the Protection Agent Installation Wizard opens, select Attach agents and Computer in workgroup or untrusted domain.</p>
<p><img src="http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull8f6796bb-e6a9-470d-8379-8a04ef829399.jpg" /></p>
<p>Then enter the name of the untrusted computer that the DPM agent is installed on and the user name and password specified when running SetDPMServer.exe. Click "Add &gt;" to add the computer to the selected computers list.</p>
<p><img src="http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfull94190633-5f78-4515-9ff2-2422bb4b2be2.jpg" /></p>
<p>Then simply click Attach !</p>
<p><img src="http://www.scdpmonline.org/Data/Sites/1/GalleryImages/31/FullSizeImages/31mfulldc601584-0f64-45da-97e3-674bbf45866f.jpg" /></p>
<p>You should then receive a summary window advising that it attached successfully and that's it, done! With the agent attached you can create a protection group to protect the data on the machine in the usual manner.</p>]]></content:encoded>
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