When a user connects to a Windows Server 2003 running MetaFrame Presentation Server 3.0 and tries to use an RDP connection, the connection is denied and the following messages appear:

“The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection.”

“You do not have access to logon to this Session.”

These messages appear even though the user is a member of the Remote Desktop Users group.

The user does has not have problems connecting with a MetaFrame Presentation Server Client for 32-bit Windows.

Cause

Installing MetaFrame Presentation Server 3.0 on a Windows Server 2003 creates a new RDP-TCP listener. The default properties of this listener allow only the launching of published applications.

Resolution

To allow users to connect with an RDP connection, clear Only launch Published Applications under the Advanced Connection settings of the RDP-TCP listener.