Please follow the appropriate procedure for your server.

For OfficeScan 10 running IIS

1.

Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:

Svrsvcsetup.exe -uninstall

Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.

2.

Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:

[TMCSS]

·     

WSS_INSTALL=1

·     

WSS_ENABLE=1

·     

WSS_URL=https://tw-machinename:4345/tmcss/

·     

WSS_HTTP_URL=http://tw-machinename:8082/tmcss/

Note: SSL port will be based on the selected web server that is used for the OfficeScan server.

3.

Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:

·     

[WSS_VIRDIR_INFO]

ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5

·     

[WSS_WEB_SERVER]

ServerPort=8082

IIS_VhostName=Cloud Scan Server (Integrated)

IIS_VHostIdx=5

Note: IIS_VHostidx= “5” must have same number as isapi,,”5”

·     

[WSS_SSL]

SSLPort=4345

Note: SSL port will be based on the selected web server that is used for the OfficeScan server.

For OfficeScan 10 running Apache

1.

Run the following command in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:

Svrsvcsetup.exe -uninstall

Note: OfficeScan Server will not function while performing cloud scan server (integrated) reactivation. Only the related OfficeScan services will be uninstalled. Configuration and database will still be kept.

2.

Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\private\ofcserver.ini file:

[TMCSS]

·     

WSS_INSTALL=1

·     

WSS_ENABLE=1

·     

WSS_URL=https://tw-machinename:4343/tmcss/

·

WSS_HTTP_URL=http://tw-machinename:8080/tmcss/

Note: SSL port will be based on the selected web server that is used for the OfficeScan server.

3.

Modify the following keys in the drive\Trend Micro\Office SCAN\PCCSRV\OfUninst.ini file:

·     

[WSS_VIRDIR_INFO]

ROOT=/tmcss,C:\Program Files\Trend Micro\OfficeScan\PCCSRV\WSS\isapi,,5

·     

[WSS_WEB_SERVER]

ServerPort=8080

·     

[WSS_SSL]

SSLPort=4343

Note: SSL port will be based on the selected web server that is used for the OfficeScan server.

4.

Run the following commands in the drive\Trend Micro\Office SCAN\PCCSRV\ folder using DOS Prompt:

·     

Svrsvcsetup -install

·     

Svrsvcsetup -enablessl

·     

Svrsvcsetup -setprivilege

5.

Check for the following:

·     

Trend Micro Cloud Scan Server is started with manual mode

·     

Cloud Scan Server related performance counters are registered

·     

Send a CRC query to Cloud Scan Server