Services

Cleveland Consulting Group provides fully outsourced Information Technology (IT) support for small to medium-sized businesses.

We do everything that an internal IT Department would do, but we do it better and for less. We handle all aspects of your IT department including server/desktop administration, networking, end-user support, IT strategy and more. Simply put: we run your IT department. For larger clients not quite ready to fully outsource, we augment the capabilities of their internal IT Department with 24x7 server monitoring, Tier-2 IT support and assistance with critical IT projects.

Service Level Options

Outsourced IT Complete management of all your IT needs on a flat-fee basis. Includes unlimited support, immediate response time, 24x7 server monitoring and strategic IT planning. This service would replace your current IT Department or supplement an overworked staff.
Proactive IT Regular IT support and 24x7 server monitoring on a monthly retainer. Includes a set number of support hours per month, tailored and adjustable to the level of support your require.
IT Projects & Strategy Start-to-finish execution of important IT projects and as-needed assistance with IT strategy.
Website Design, Maintenance & Hosting From the business owner to the individual who desires full functionality on a small budget, Cleveland Consulting Group provides your complete web hosting solution.
Desktop Support Competent, Responsive and Friendly support for your employees’ technology issues. This is available as part of our Outsourced IT and Proactive IT offerings.

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