Cleveland Consulting Group provides responsive, competent and friendly desktop support for your end-users. Whether you call, email or submit a trouble ticket online, we do everything we can to respond quickly - even if just to reassure you that we are working on your issue. We offer after-hours emergency support for no extra charge. Our software lets us connect to end-users no matter where they are, as long as they have an internet connection.
We place the highest possible emphasis on people skills - our consultants listen well, communicate clearly and sometimes make you laugh!
Our Managed Services offering is a flat fee, all-inclusive IT support offering. We handle everything that in internal IT department would handle but we do it better and for less. It is our highest level of support and overwhelmingly our most popular service. The Managed Services IT plan includes the following:
To learn how Cleveland Consulting Group can help meet all of your desktop support needs, contact us today.